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Hotel Palacio Azteca

3.5 star property
Feel pampered with spa services, savor meals at the buffet restaurant then take it easy in your comfortable room.

Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Lobby
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
The current price is NZ$178
includes taxes & fees
23 Mar - 24 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, desk, blackout curtains, iron/ironing board

Suite

Highlights

Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

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About the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400

What's nearby

  • CAS Visa USA - 11 min walk
  • Plaza Rio Commercial Center - 14 min walk
  • Centro Cultural Tijuana - 18 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Estadio Caliente - 4 min drive

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca provides free full breakfast, a free return airport shuttle and a terrace. Treat yourself to a sports massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Babysitting (surcharge), luggage storage and a 24-hour front desk
  • Free newspapers, a lift and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 201 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Palacio Azteca?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on 23 Mar 2025 start from NZ$178.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Azteca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca?

Checkout is at noon.

Does Hotel Palacio Azteca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

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Hotel Palacio Azteca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Place was wonderful for the weekend. The staff was nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Great safe place
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Love the place
Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Safe, nice and clean !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Julio

This property is very convenient, clean and very accommodating to your needs, they go beyond to make your stay comfortable.. and will even go get food if you arrive after hours.. I highly recommend this hotel, Omar was very very helpful to us Thank you for everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Andres

Very nice hotel super clean good service
Stayed 1 night in Oct 2024

8/10 Good

Liliana

Clean, comfortable rooms. The rooms are spacious and provide all the necessary facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Good place
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Good like it
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Great bar!
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

I liked everything all good
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Barry

Very. Nice staff. Great food. Good shape. Well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonatan

Very God
Stayed 2 nights in Dec 2024

10/10 Excellent

Sofia

Staff was very friendly and helpful. They allowed my family to come visit and hang out at the pool site without charging. We had a great time!
Stayed 2 nights in Oct 2024

8/10 Good

Gasim

All good but breakfast issue. The first day they asked us to pay for breakfast . They said because the one included in the hotel is American breakfast !!. That's so ridiculous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ilihan Yazmin

Great stay!
Stayed 1 night in Sep 2023

4/10 Poor

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
As soon I check in the reception person was rude and she give me a card to go inside the room which doesn’t open because she mistake the room number I comback and let her know also the room was very small the clima doesn’t work at all the room was very cold we call to let them know and they bring a portable heater the doesn’t work , I grabe a tisue and the dispenser come out broken the only thing I like was the service at the buffets the people and the food was good and the vallet person we use the transportation to the airport was very nice person very professional.
Stayed 1 night in Feb 2025

8/10 Good

Ramón

The bedroom ,ac if need some up
Stayed 2 nights in Nov 2024

8/10 Good

Cesar

Lots to do in the area, heavy car traffic so not ideal for walking but we managed to get around on foot. Lots of good food and small shops
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Gr8 hotel in the Davila section of Tijuana. Staff is friendly & conscientious. Free breakfast was delicious & the buffet had options for multiple dietary needs. Thank you for a wonderful stay
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Gross
Stayed 1 night in Nov 2024

6/10 Okay

juan

Liked: Amenities
They only offer valet parking. No self parking.
Stayed 1 night in Nov 2024