Sun Members Tokyo Shinjuku

3.0 star property
Hotel with free parking, near Shinjuku Gyoen National Garden
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sun Members Tokyo Shinjuku

Lobby
Reception
Lobby
Bar (on property)
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

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About the area

Map
3-5-13 Nishi Shinjuku,Shinjuku-Ku, Tokyo, Tokyo Prefecture, 160-0023

What's nearby

  • Tokyo Metropolitan Government Building - 2 min walk
  • Yoyogi Park - 18 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive
  • Shibuya Crossing - 5 min drive

Getting around

  • Tochomae Station - 7 min walk
  • Hatsudai Station - 11 min walk
  • Tokyo (HND-Haneda) - 43 min drive

Restaurants

  • ‪ニューヨーク グリル - ‬4 min walk
  • ‪大阪王将新宿ワシントンホテル店 - ‬4 min walk
  • ‪太陽のトマト麺 - ‬3 min walk
  • ‪釣船茶屋ざうお - ‬3 min walk
  • ‪カプリチョーザ - ‬4 min walk

About this property

Sun Members Tokyo Shinjuku

Hotel near Shinjuku Gyoen National Garden
Located close to Meiji Jingu Shrine, Sun Members Tokyo Shinjuku provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and free newspapers
  • Meeting rooms, a 24-hour front desk and a gift shop
Room features
All 178 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 19-inch HDTVs with satellite channels and DVD players
  • Mini fridges, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Excellent Club

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 01 October and 31 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Sun Members
Sun Members Hotel
Sun Members Hotel Tokyo Shinjuku
Sun Members Tokyo Shinjuku
Sun Members Tokyo Shinjuku Hotel Shinjuku
Sun Members Tokyo Shinjuku Hotel
Sun Members Tokyo Shinjuku Hotel
Sun Members Tokyo Shinjuku Tokyo
Sun Members Tokyo Shinjuku Hotel Tokyo

Frequently asked questions

Is Sun Members Tokyo Shinjuku pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Members Tokyo Shinjuku?

Self-parking is free at this property.

What time is check-in at Sun Members Tokyo Shinjuku?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sun Members Tokyo Shinjuku?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sun Members Tokyo Shinjuku located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Tokyo Metropolitan Government Building and Meiji Jingu Shrine. Shinjuku Gyoen National Garden and Shibuya Crossing are also within 3 miles (5 km). Tochomae Station is 7 minutes by foot and Shinsen-Shinjuku Station is 11 minutes.

Sun Members Tokyo Shinjuku Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 999 reviews" "
Rating 8 - Good. 465 out of 999 reviews" "
Rating 6 - Okay. 243 out of 999 reviews" "
Rating 4 - Poor. 72 out of 999 reviews" "
Rating 2 - Terrible. 33 out of 999 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

YL.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceedingly helpful, and offered to hold some things I had forgotten at check out for about a week until I returned to Tokyo. The room is clean and larger than I expected, and though we only stayed a night, was comfortable. Very close to the Airport Limousine stop at Washington Hotel, and about a 10minute walk to Shinjuku Station. The taxi ride to Shinjuku Station was about 800yen, which is still affordable.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

J., California

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Clean like Japanese hotel but no so far friendly unlikely japanese this time.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Not far from Shinjuku station, easy to fo there
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashtray below the main entrance meant that lobby was filled with cigarette smoke. Move the ashtray and everything would be much better.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good sized room for family of 4 with a varied buffet breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Satisfied
Satisfied with Room cleanliness, efficient staff, efficient housekeeping. Requested for more pillows, since 1 was only provided but they had no extra.
Stayed 7 nights in Dec 2019

8/10 Good

Zane, Melbourne, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for Tokyo. Bathroom nice and comfortable. Staff quite friendly, no real language barrier. Buffet breakfast had a good range of food as an easy breakfast option. Close to Tokyo Metropolitan buildings, and Shinjuku station. Hotel is a little dated however this does not take away from the comfort. Biggest difference to other hotels was having to return the room key to reception each time you left for the day, however reception was staffed 24/7.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Typical Small Japanese toilet size.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean. Service and facilities are excellent.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service
Very Disappointed with the front desk staff. No consideration.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Very disappointed. Booked with Expedia with 3 Adults end up have to pay additional for 1 night. Spoke with Expedia staff name Ms Jemimah about my booking, can't be solved and im very disappointed.
Stayed 4 nights in Dec 2019

8/10 Good

Yew Kwan

Stayed 5 nights in Dec 2019

8/10 Good

HOI YAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
I think you get what you paid for so don’t expect exceptional facilities. Breakfast was good, check in and check out was fast and staff were friendly. You only get 1 pillow per bed, shower was small but apparently that’s the norm in Japan.
Stayed 5 nights in Dec 2019

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Clean rooms and easy checkin and checkouts. Luggage storage offered. Good English speaking front desk staff.
Stayed 2 nights in Dec 2019

8/10 Good

nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

suzanne

Stayed 5 nights in Nov 2019

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our triple sharing room is big for Japanese standard. We are able to open our luggage and still have walkway. The toilet is small but it is still ok. Buffet breakfast is included in our booking and the food is delicious. Hotel is located in a small alley right next to Shinjuku Washington where there is a pickup and drop off point for Airport Limousine. The hotel is about 15min to Shinjuku station and shopping malls. 👍
Stayed 6 nights in Nov 2019

8/10 Good

Kim

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019