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Best Western Toluca

3.0 star property
Hotel in Zinacantepec with fitness centre and 24-hour front desk

Photo gallery for Best Western Toluca

Standard Room, 2 Double Beds, Non Smoking
Exterior
Reception
Room amenity
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NZ$130
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355

What's nearby

  • Nemesio Díez Stadium - 6 min drive - 6.7 km
  • Autonomous University of Mexico State - 7 min drive - 7.7 km
  • San Jose de Toluca Cathedral - 8 min drive - 8.1 km
  • The Cosmovitral - 8 min drive - 8.8 km
  • Galerias Metepec Shopping Center - 13 min drive - 13.5 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive

Restaurants

  • ‪Mariscos el Dorado - ‬4 min walk
  • ‪Las Tejas - ‬11 min walk
  • ‪La Calle de los Mariscos - ‬11 min walk
  • ‪Carnitas "El Pali - ‬5 min walk
  • ‪Ostionería Barco de Alvarado's - ‬4 min walk

About this property

Best Western Toluca

Property highlights
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Best Western Toluca. The on-site Mexican cuisine restaurant, Los Arcos, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Free self-parking
  • A local area shuttle, smoke-free property and a front desk safe
  • A vending machine, tour/ticket information and luggage storage
Room features
All guestrooms at Best Western Toluca include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 10 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

Is Best Western Toluca pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Toluca?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Toluca on 20 Apr 2025 start from NZ$130.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Toluca?

Self-parking is free at this property.

What time is check-in at Best Western Toluca?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Toluca?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Where is Best Western Toluca located?

Situated in Zinacantepec, this hotel is 0.9 mi (1.4 km) from Cyberbox and 2.7 mi (4.4 km) from Monterrey Institute of Technology and Higher Education. Salón Imperial and Mexiquense Cultural Center are also within 6 miles (10 km).

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Best Western Toluca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 86 out of 257 reviews
Rating 8 - Good. 71 out of 257 reviews
Rating 6 - Okay. 55 out of 257 reviews
Rating 4 - Poor. 18 out of 257 reviews
Rating 2 - Terrible. 27 out of 257 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Totally enjoyed our stay and we will be back.
Stayed 3 nights in Jul 2024

8/10 Good

Juan Carlos

It’s a good hotel but need up keeping in the room
Stayed 5 nights in Jun 2024

10/10 Excellent

Jorge

The only issue I did not expect was restaurant dining not available and the bar being closed as well. Aside from this it was a pretty good place to stay at a comfortable price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Safe place and clean
Stayed 6 nights in Oct 2022

8/10 Good

Orlando

They should install a vending machine
Stayed 3 nights in Sep 2024

6/10 Okay

Montserrat

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mariana

Reajustar la rrvadrray
Stayed 1 night in May 2024

10/10 Excellent

Francisco

Location convenient they nees a little Too. Up. Old and short bathroom .

4/10 Poor

Norma

Liked: Property conditions & facilities
Disliked: Room comfort

Hotel needs some upgrades.

The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Stayed 3 nights in May 2024

6/10 Okay

Juan Carlos

Liked: Amenities
Disliked: Property conditions & facilities
That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Stayed 3 nights in Aug 2023

8/10 Good

Ricardo

Hotel confortable, limpio tranquilo, a las afueras de la Cd de Toluca, recomendable
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 1 night in Mar 2025

2/10 Terrible

PABLO GILBERTO BLENDL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No servía el wc No tiene calefacción No cuenta con elevador y estaba en el 3er piso La tina tenía fuga y se inundo el baño La atención ofrecida no solucionó el problema (enviaron a la ama de llaves a solucionar el problema) Considerando el valor del costo del hospedaje realmente mucho que desear para una cadena de este tipo
Stayed 1 night in Dec 2024

6/10 Okay

José

Decepcionado

Me pareció muy descuidado el hotel. Focos fundidos Sin suficientes toallas en el baño Algo muy desagradable fue que la TV sólo tenía 4canales y uno de material porno, ES UN HOTEL FAMILIAR!!!! Adicional a ello el control remoto sólo funcionó un para de veces y luego nada. la habitación que me tocó da al estacionamiento del hotel de paso de a lado, mucho ruido risas, en la madrugada. Realmente pensaré bien si me vuelvo a quedar en ese hotel. Es una pena porque está muy bien ubicado para mis actividades en Toluca .
Stayed 1 night in Dec 2024

8/10 Good

veronica

Esta cerca de la salida hacia el nevado. El desayuno muy bien servido. La atención excelente. Falta mantenimiento a las instalaciones en general
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricruz

Confortante.

Muy confortante, fuimos por competencia de mi novio así que llegamos sólo a descansar, muy relajante.
Stayed 1 night in Dec 2024

2/10 Terrible

Alejandro

Liked: Property conditions & facilities
La cama terrible y las almohadas peor
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Stayed 1 night in Nov 2024

8/10 Good

Edgar Alexis

Las habitaciones muy bien
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

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Stayed 2 nights in Nov 2024

10/10 Excellent

Mayra

Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Stayed 1 night in Nov 2024

8/10 Good

Emmanuel

Cómodo para descansar

Bastante cómodo, aunque en la habitación hizo falta la cafetera y el tapón de la tina para poderse relajar en ella
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Un poco viejas las instalaciones
Stayed 1 night in Nov 2024

2/10 Terrible

Francisco javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024