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Ardo

4.0 star property
Waterfront hotel with 3 restaurants and 2 outdoor pools
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Ocean Corner Suite
2 outdoor pools
Reception
Ocean Corner Suite | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

    • BarBar
    • PoolPool
    • SpaSpa
    • Parking availableParking available
    • Breakfast availableBreakfast available
    • HousekeepingHousekeeping
The price is NZ$245
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Corner Suite

Premium bedding, minibar, in-room safe, desk

Corner Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King or Twin Room

Premium bedding, minibar, in-room safe, desk

Ocean King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Marina Accessible King or Twin Room

Premium bedding, minibar, in-room safe, desk

Marina Accessible King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810

What's nearby

  • Townsville Entertainment & Convention Centre - 4 min walk
  • Magnetic Island Ferry Terminal - 7 min walk
  • The Strand Beach - 14 min walk
  • Castle Hill - 4 min drive
  • Queensland Country Bank Stadium - 5 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 20 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪Molly Malones Irish Pub - ‬13 min walk
  • ‪The Palm House - ‬3 min walk
  • ‪Zambrero Townsville - ‬18 min walk

About this property

Ardo

Upscale hotel by the ocean
Close to Magnetic Island Ferry Terminal, Ardo provides dry cleaning/laundry services, a bar and a conference centre. Treat yourself to spa services, such as a deep-tissue massage, a body treatment or a facial. Be sure to enjoy a meal at any of the 3 on-site restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools
  • Free self-parking and extended parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free bike hire and a lift
  • Massage treatment rooms, a porter/bellboy and multilingual staff
Room features
All 132 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference centre

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.95 per person
  • Valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Frequently asked questions

Does Ardo have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ardo?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Ardo on 29 Sept 2024 start from NZ$244.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ardo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ardo?

Self-parking and extended parking are free at this property.

What time is check-in at Ardo?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Ardo?

Checkout is at 10:00 AM.

Where is Ardo located?

Situated on the waterfront, this hotel is within a 10-minute walk of Townsville Entertainment & Convention Centre and Magnetic Island Ferry Terminal. Cultural Centre Townsville and Museum of Tropical Queensland are also within 15 minutes.

Ardo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 37 out of 42 reviews" "
Rating 8 - Good. 4 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme, Geelong West

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, well sized and the bed was super comfy after a long day travelling/working. I dined at Terasu which was fantastic! Highly recommend the Kingfish Cervice! I also went to the rooftop bar and although the weather was overcast and incredibly windy, the view was fantastic. I would love to come back and enjoy this bar on a day when the sun is shining and it's not blowing a gale!
Stayed 1 night in Sep 2024

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and beautiful rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Matteo

Travelled with partner
Liked: Cleanliness
Cool place but valet parking should be complimentary
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff training was poor. The front desk was friendly but needed to check the manager for each request, making it slow. I rang guest services on 9, and it was not answered. There was no ringback. I tried several times, and the call went unanswered each time. I left it open to the bank music for a long time, and it was unanswered. At check-out time, the staff knocked on the door. I opened the door to house cleaning, still within check out times. The coffee-making facility was unusual, with a fiddly packet filter style. The capsules are easier, particularly in the early morning.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good week at Ardo. Stating for a week it was tedious having to ask for our room to be made up every day. Critisms - rooms very small for a ‘5’ star hotel. We never got tea and milk replenished. Luxury escapes was a good deal. The additional 4 nights I paid for my daughter - expensive for a view of the carpark!
Stayed 4 nights in Jul 2024

10/10 Excellent

Darren

Stayed 1 night in Jul 2024

10/10 Excellent

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jun 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel- brand new and lovely rooms Try to stay above the 1st floor. Wish they had an 11am checkout!
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 x10!
We were so impressed! What a beautiful hotel and the service was extraordinary! The staff was very friendly and pleased to provide assistance. Our room was perfect with an amazing ocean view. The pool is gorgeous and the roof top bar looked very inviting. Wish we could stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
Only stayed for 1 night, wish it was longer
Stayed 1 night in Jun 2024

10/10 Excellent

Bea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern building and awesome view from rooftop. Very friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a launching pad for a long weekend at Magnetic Island. What a great hotel! The rooms were excellent, the sunsets and drinks from the rooftop bar were awesome and the walk to the ferry terminal was quick and easy. We liked it so much we booked an extra day on our return from Magnetic Island and spent the day wandering the Strand and finished off with a magnificent dinner at Terasu!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new Hotel to stay for special occasion, stunning views. Ate at restaurant and rooftop bar during our stay, excellent service by wait staff.
Stayed 1 night in Jun 2024

10/10 Excellent

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king bed.The whole room was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking hotel
Beautiful new hotel, location is great. Love the style and setup of the hotel and rooms. This is my new favourite in Townsville and will definitely stay again when visiting.
Stayed 1 night in May 2024

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views in a slice of paradise
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW
Only one word - WOW - what a place to stay. A game changer for Townsville.
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great spot with a great. The room was comfy. Food was delicious
Stayed 1 night in May 2024

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Amazing rooms with views.
Stayed 1 night in May 2024

8/10 Good

Wouter, Dendermonde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and location, luxurious rooms very well taken care of. All necessary amenities available, very nice infinity pool and bar located on the rooftop of the hotel. However, bar and restaurant staff not on par with the rest of the hotel, service was slow and not consistent.
Stayed 2 nights in May 2024