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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Palmer Collective

Reception
Outdoor pool, pool umbrellas, pool loungers
Exterior
Deluxe Room, 1 Queen Bed
Breakfast and dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810

What's nearby

  • Queensland Country Bank Stadium - 13 min walk
  • Castle Hill - 15 min walk
  • The Strand Beach - 16 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Victoria Bridge - ‬6 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪Molly Malones Irish Pub - ‬10 min walk

About this property

The Palmer Collective

Upscale hotel located in South Townsville
Located close to Magnetic Island Ferry Terminal, The Palmer Collective provides a garden, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Palmer's Bar & Kitchen, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and tour/ticket information
  • Laundry services, newspapers in the reception and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 118 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Fridges, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay.
Cots (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Does The Palmer Collective have a pool?

Yes, this property has an outdoor pool.

Is The Palmer Collective pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palmer Collective?

Self-parking is free at this property.

What time is check-in at The Palmer Collective?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palmer Collective?

Checkout is at 10 AM.

Where is The Palmer Collective located?

Located in South Townsville, this hotel is within 1 mi (2 km) of Maritime Museum of Townsville and Magnetic Island Ferry Terminal. Perc Tucker Regional Gallery and Museum of Tropical Queensland are also within 15 minutes. Townsville Station is 29 minutes by foot.

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 660 reviews" "
Rating 8 - Good. 251 out of 660 reviews" "
Rating 6 - Okay. 52 out of 660 reviews" "
Rating 4 - Poor. 33 out of 660 reviews" "
Rating 2 - Terrible. 9 out of 660 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Ros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.
Stayed 1 night in Oct 2024

4/10 Poor

Juan david

Stayed 1 night in Jul 2024

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great parking and access to restaurants and CBD
Stayed 2 nights in Aug 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and nice location
Stayed 4 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Palmer is on a hip block of restaurants and shops, so it’s easy to find somewhere to eat. The restaurant in the hotel is quite good and pretty popular with locals, not just hotel guests. My only gripe is that the rooms are quite small with one small window. Otherwise, the staff and cleanliness are top notch.
Stayed 2 nights in Aug 2024

6/10 Okay

Carolina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Close to all restaurant
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nicely renovated, good restaurant, great staff, rooms serviced daily. Would definitely go back when in Townsville.
Stayed 3 nights in Aug 2024

8/10 Good

Hamilton-Gainey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great, clean, friendly and quiet. Only small down side was the pool was out of action, which would have been nice to know ahead of time and there is a construction happening next door, which affected carpaking on site. restaurant was amazing, great food and perfect location. I will come back and hopefully the pool will be open.
Stayed 3 nights in Jul 2024

10/10 Excellent

bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and quiet. Good bar and restaurant downstairs but plenty of other options quite close by
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Very good value for money hotel in a great locale. Especially loved the free biscuits daily!
Stayed 7 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
It's a great location for me to walk to QCB Stadium for the Cowboys home games and plenty of eating options there and nearby.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Stayed 5 nights in Jul 2024

10/10 Excellent

Dr Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dr Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great for the footy. I think they turn the air off through the night but can put up with it with the other benefits
Stayed 1 night in Jul 2024

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the footy
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Very good value for money hotel in a great locale. Especially loved the free biscuits daily!
Stayed 7 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff remembered me from past stays - very impressed
Stayed 2 nights in Jul 2024

8/10 Good

Taelor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Lovely staff. Lovely rooms.
Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
I was a bit disappointed at check in, as this is a very modern establishment that no longer uses paper for information. The wifi password was eventually found via a QR Code! Not really adequate for senior travellers. The room was small but comfortable, no toaster or microwave, though. The downstairs restaurant was excellent, and the staff friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has recently been refurbished. It is clean and modern, and there are convenient options for eating both on site and nearby. The bed was comfortable and laundry facilities were available on site. So it was a good choice. It is ideal for a short stay when you are going to be out and about a lot, as the room was not large and did not have much storage. But it was comfortable, clean and convenient.
Stayed 6 nights in Jun 2024