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Delek Tulum

3.5 star property
Beachside hotel to enjoy outdoor pool and sand beach

Photo gallery for Delek Tulum

Standard room, Limited view
Master Suite Oceanfront big terrace
Junior Double Room, 1 Queen Bed, Garden Area | Exterior detail
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Junior Double Room, 1 Queen Bed, Garden Area | Bathroom
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$656
includes taxes & fees
27 Apr - 28 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Garden View

Superior Garden View

Superior Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Separate bath and shower
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

Standard room, Limited view

Standard room, Limited view

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Hairdryer
Private bathroom
Bathrobes
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

Junior Double Room, 1 Queen Bed, Garden Area | View from room

Junior Double Room, 1 Queen Bed, Garden Area

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view

Small Cabanas Partial Ocean view

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Hairdryer
Private bathroom
Bathrobes
In-room safe
  • Partial ocean view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean view

Master Suite Ocean view

Master Suite Ocean view

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Separate bath and shower
Hairdryer
Private bathroom
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace

Master Suite Oceanfront Beach Terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free extra futon mattress
Separate bath and shower
Hairdryer
Private bathroom
  • Beach view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront big terrace

Master Suite Oceanfront big terrace | Beach/ocean view

Master Suite Oceanfront big terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free extra futon mattress
Separate bath and shower
Hairdryer
Private bathroom
  • Sea view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
The price is NZ$209
includes taxes & fees
5 May - 6 May
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About the area

Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.1 km
  • Tulum Beach - 1 min walk - 0.1 km
  • SFER IK - 4 min drive - 3.3 km
  • Tulum Mayan Ruins - 15 min drive - 10.2 km
  • Playa Paraiso - 18 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪Checkpoint Ciao - ‬1 min walk
  • ‪Hartwood - ‬4 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Arca - ‬5 min walk

About this property

Delek Tulum

Hotel near Tulum Beach
Consider a stay at Delek Tulum and take advantage of a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach massages. Treat yourself to a deep-tissue massage or other spa services. The on-site local cuisine restaurant, Tatewari, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, scooter hire and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • Decks/patios and daily housekeeping

Languages

English, Spanish

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8.8 out of 10, Excellent, 643 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Deposit is payable by bank and is due within 72 hours of booking the reservation.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19 to 19 for adults and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (return, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (return), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Delek Tulum Hotel
Delek Hotel
Delek Tulum Hotel
Delek Tulum Tulum
Delek Tulum Hotel Tulum
Delek Tulum located at the party zone

Frequently asked questions

Does Delek Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Delek Tulum?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Delek Tulum on 27 Apr 2025 start from NZ$614.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Delek Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay.

How much is parking at Delek Tulum?

Self-parking is free at this property.

What time is check-in at Delek Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Delek Tulum?

Checkout is at 11:00 AM. Late checkout is available for USD 100 (subject to availability).

Does Delek Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 185.60 per vehicle applies.

Where is Delek Tulum located?

Nestled on the beach, this Zona Hotelera hotel is just steps away from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 miles (5 km).

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Delek Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 315 reviews
Rating 8 - Good. 40 out of 315 reviews
Rating 6 - Okay. 21 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 7 out of 315 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Flodjor

Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

yasmin

Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025

10/10 Excellent

Llasheema

Wonderful experience! Definitely coming back
Stayed 6 nights in Feb 2025

10/10 Excellent

Wanisa

Center of everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

The ocean view master suite was amazing. Could walk 20 ft to the beach and fall asleep to the sound of waves every night. Staff was very attentive, responded to WhatsApp messages immediately and took care of everything we needed, including atv rental.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donny

Thanksgiving Getaway

Fantastic! Will definitely be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marta

Very relaxing place , food and drinks were good . It is my 3 time visit I love it
Stayed 4 nights in Oct 2024

10/10 Excellent

Marielis

The service was awesome, everything was clean and well maintained. I have stayed in multiple places in the hotel zone and this is my favorite of them all. My husband and I didn’t hear any noise which was one of the biggest concern from other reviews. We stayed in room 1 and it was absolutely perfect! Highly recommended. We will definitely be back!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jesús Marykate

Amazing place!
Stayed 3 nights in Jul 2024

8/10 Good

julio

it was good and they treated us really nice
Stayed 5 nights in Sep 2024

10/10 Excellent

Amy

Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Property was clean, staffed, quiet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ernesto

The property is beautiful, the staff and service is amazing and the restaurant is delicious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ileana

Loved this hotel! Can’t recommend enough
Stayed 6 nights in May 2024

4/10 Poor

NANCY

Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms are very nice, however the service is awful. Paid $900/night during peak holiday season and it took over 40min to get a sparkling water from the beach club. They prioritize the patrons off the beach over the guests of the hotel. Hotel is in a great location close to everything. Hotel is extremely over priced for what it offers. Out of all the hotels I have stayed at during my 2 week trip in Tulum, I would not recommend this one unless you are here just for the location.
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Highly recommend staying here! Great location and accommodations. Staff was extremely friendly and helpful as well! Room was great and air conditioned. Front desk was extremely responsive when texted for requests. Excellent food too!
Stayed 3 nights in Jun 2024

10/10 Excellent

Moi

Such an awesome resort, walking distance to many shops and restaurants. The staff was super friendly and the hotel/rooms were so unique and amazing, very eco friendly and comfortable. The morning coffee delivered to our room daily was an awesome treat, the property is in such a great location. The beach is beautiful and the hotel restaurant food was great as well. The beach club staff was always friendly and always accommodating and made our stay very enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angelique

Staff was friendly, we could walk from our beach front room to taboo, the jungle gym, other nice restaurants. Hotel was peaceful and quiet at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anjit

Absolutely loved our stay at this beautiful place!
Stayed 5 nights in Jun 2023

10/10 Excellent

Alberto

Our room was very nice! The outdoor bathroom with view of the ocean along with the bathtub with great ocean view was a very nice experience. Staff was very nice and always ready to cater to you. Overall, I would definitely return to delek.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marcin

The Delek is still absolutely the best place to stay. Now they have upgraded an area with live music and the restaurant menu is wider with really great food. Our stay was awesome agian with great hospitality and many thanks to great people that were making our time super pleasant: Emanuel, Eduardo, Edrey. Muchas gracias por TODO!!
Stayed 3 nights in Sep 2024

10/10 Excellent

julio

it was ok
Stayed 5 nights in Sep 2024

10/10 Excellent

Pooja

❤️❤️❤️

Location location location! What a beautiful property which is centrally located. Everything is within walking distance. Super helpful front desk that made our stay so comfortable and seem less from the moment you make the reservation! Airport transfers, restaurant reservations ,recommendations of activities, etc etc etc everything was taken care of, smallest of the details. Come and get pampered. True vacation.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcelle

Delek is an amazing option if you are looking to stay in the hotel zone of Tulum. The staff is simply amazing!! They respond to your needs so quickly, and are extremely accommodating. Cannot wait to be back at Delek! 5/5 stars!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivana

The property is absolutely magical and the staff are so nice and welcoming, this place is definitely the one if you are looking for a perfect getaway!!
Stayed 7 nights in Sep 2023