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Wakax Hacienda - Cenote & Boutique Hotel

4.0 star property
Family-friendly hotel with 3 outdoor pools and full-service spa

Photo gallery for Wakax Hacienda - Cenote & Boutique Hotel

Lake
Exterior
Spelunking/cave exploring
Lake
Lake
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Housekeeping
The current price is NZ$636
includes taxes & fees
25 Mar - 26 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Air conditioning
Select Comfort bed
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Villa, 2 Bedrooms, Private Pool (Rooms not connected)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Select Comfort bed
  • 223 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 King Beds

View all photos for Villa, Private Pool

Villa, Private Pool

Villa, Private Pool

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 188 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Premium bedding
Select Comfort bed
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Designer toiletries
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Premium bedding
Select Comfort bed
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Designer toiletries
  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Air conditioning
Select Comfort bed
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Select Comfort bed
2 bedrooms
Ceiling fan
Blackout curtains
Premium bedding
Rainfall showerhead
  • 94 sq m
  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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The price is NZ$1,184
includes taxes & fees
25 Mar - 26 Mar
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About the area

Map
239 Carr. Tulum - Cancún Ejidal, Tulum, QROO, 77780

What's nearby

  • Cenote Manatí - 7 min drive - 7.0 km
  • Xel-Há Park - 8 min drive - 10.0 km
  • Soliman Bay - 11 min drive - 7.5 km
  • Dos Ojos Cenote - 16 min drive - 14.3 km
  • Cenotes Sac Actun - 24 min drive - 17.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬11 min drive
  • ‪World Cafe - ‬5 min drive
  • ‪Chula Vista - ‬8 min drive

About this property

Wakax Hacienda - Cenote & Boutique Hotel

Upscale family-friendly hotel near Xel-Há Park
Near Soliman Bay, Wakax Hacienda - Cenote & Boutique Hotel provides a garden, an arcade/games room and 2 bars. Active travellers can enjoy spelunking, hiking/biking trails and ecotours at this hotel. Indulge in a massage and a body treatment at Hacienda Wakax, the on-site spa. A business centre and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), free bike hire and babysitting (surcharge)
  • Concierge services, smoke-free property and a front desk safe
Room features
All 50 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as air conditioning and minibars.
More conveniences in all rooms include:
  • Rainfall showers and designer toiletries
  • Highchairs, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Cocal

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Spelunking
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Highchair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

WAKAX HACIENDA
Wakax Hacienda Cenote &
Wakax Hacienda - Cenote & Boutique Hotel Hotel
Wakax Hacienda - Cenote & Boutique Hotel Tulum
Wakax Hacienda - Cenote & Boutique Hotel Hotel Tulum

Frequently asked questions

Does Wakax Hacienda - Cenote & Boutique Hotel have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Wakax Hacienda - Cenote & Boutique Hotel?

As of 12 Mar 2025, prices found for a 1-night stay for 2 adults at Wakax Hacienda - Cenote & Boutique Hotel on 25 Mar 2025 start from NZ$579.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wakax Hacienda - Cenote & Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wakax Hacienda - Cenote & Boutique Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Wakax Hacienda - Cenote & Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Wakax Hacienda - Cenote & Boutique Hotel?

Checkout is at noon.

Where is Wakax Hacienda - Cenote & Boutique Hotel located?

This family-friendly Tulum hotel is located on the waterfront, within a 5-minute walk of LabnaHa Ecopark Adventures and Maya Adrenaline. Cenotes Labnaha and Cenote Tortugas are also within 10 minutes.

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Wakax Hacienda - Cenote & Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 33 reviews
Rating 8 - Good. 2 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

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