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Hilton Vancouver Metrotown

4.0 star property
Suburban Burnaby hotel in Metrotown with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Vancouver Metrotown

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Terrace/patio
Hypo-allergenic bedding, down duvets, in-room safe, desk
View from room

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is NZ$297
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

Room (Parlor) | Bathroom

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Executive Level

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Shower)

Room, 1 King Bed (Shower)

Room, 1 King Bed (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Business Lounge Access

Executive Room, 2 Queen Beds, Business Lounge Access

Executive Room, 2 Queen Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
9.2 out of 10, Wonderful, (1134)
The price is NZ$295
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel
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About the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7

What's nearby

  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • BC Place Stadium - 15 min drive - 11.3 km
  • Rogers Arena - 15 min drive - 11.9 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.1 km
  • Vancouver Convention Centre - 17 min drive - 12.5 km

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cactus Club Cafe Station Square - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Hilton Vancouver Metrotown

Upscale hotel near Metropolis at Metrotown
Located close to Simon Fraser University and Rogers Arena, Hilton Vancouver Metrotown provides a terrace, shopping on-site and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Time and Place, offers breakfast, lunch, dinner, light fare and happy hour. In addition to a bar and a gym, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a lift
  • A ballroom, 6 meeting rooms and a banquet hall
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 283 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 55-inch LCD TVs with cable channels
  • Fridges, on-request microwaves and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 21 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 29 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 32 for adults and CAD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,425 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 32 for adults and from CAD 16 for children
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Covered self-parking fee: CAD 21.00 per night (in/out privileges)
  • Valet parking fee: CAD 29.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Free WiFi in public areas has a 1-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on 16 Dec 2024 start from NZ$297.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Vancouver Metrotown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Vancouver Metrotown?

Self-parking is available for CAD 21.00 per night. Valet parking is available for CAD 29.00 per night.

What time is check-in at Hilton Vancouver Metrotown?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of CAD 25 (subject to availability).

What time is check-out at Hilton Vancouver Metrotown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hilton Vancouver Metrotown located?

Located in Metrotown, this hotel is 0.2 mi (0.4 km) from Metropolis at Metrotown, and within 9 mi (15 km) of BC Place Stadium and Rogers Arena. Canada Place Cruise Ship Terminal and Robson Street are also within 9 mi (15 km). Metrotown Station is 5 minutes by foot and Patterson Station is 9 minutes.

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Shale

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were coming for an event downtown Vancouver and choose this hotel all the way out in Burnaby for the sole reason they told us that they had on site parking for a 6' 10" truck. That was a flat out lie and after charging us for parking they told me that I had to drive 7 minutes down the road to an open, unfenced, public pay parking lot next to a homeless camp. It was torrential pouring rain with near hurricane level winds and it took almost 20 minutes to walk back from it. The staff had no cares at all, were rude and dismissive about the "mix up", did not apologize once for it, said I should have known better and "it's no big deal to just park on a street somewhere" in my $80,000 truck, and offered absolutely nothing in remorse of the situation, not even a "sorry for the mixup."
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in an area with lots of shopping and dining, including the Chinese marketplace which is great experience. Extra charge for parking and breakfast is downside. Rooms are great but pillows are hard. Reasonable rate.
Stayed 1 night in Nov 2024

10/10 Excellent

SHANTI

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and clean
Stayed 2 nights in Nov 2024

8/10 Good

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Miu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. I did not appreciate a fake five dollar bill stuck under the lamp as an advertisement. It is a little dated but it's a not that big of a sacrifice for a more roomy stay. The rooms are also a little dark and it's inconvenient when you go back to your room at night to turn on the lights because within our suite you have to manually turn on all the lamps instead of just sticking your card key into a slot.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great LoCaTiOn aNd gReAt pRiCe fOr tHe sTay
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are enjoyable
Stayed 1 night in Nov 2024

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Logan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel my family and I always stay at when we travel to the lower mainland. Staff is always friendly, location is excellent
Stayed 2 nights in Oct 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent most of my time away from hotel, left early in the morning comeback late, so we had no chance to even try the hotel restaurant.
Stayed 4 nights in Oct 2024

6/10 Okay

Arunkumar

Travelled with family
Liked: Cleanliness, amenities
Hotel had decent amenities and room was reasonably clean but was dated - not enough lighting, power charging ports not near the beds, and literally charged for everything - water, parking etc.
Stayed 1 night in Oct 2024

4/10 Poor

King Yu Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Thi Lan anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Front desk was very helpful. Parking was underground, and the late-night entrance was out front near the lobby door. Parking can be difficult exiting when it is rush hour. Drycleaning service was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Super hospitable staff, clean, and within proximity to many restaurants as well as transportation.
Stayed 3 nights in Oct 2024

8/10 Good

Josef

Stayed 1 night in Sep 2024

6/10 Okay

Guojie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is clean and relatively new, no obvious smell which is good. The only problem we had was the mattress sinked on the 2nd night, which gave my family a bad sleep.
Stayed 2 nights in Sep 2024

6/10 Okay

Vanessa, Bozeman

Liked: Cleanliness
Disliked: Amenities
I’ve stayed at a few Hiltons and the services are the same everywhere, very mediocre. I was disappointed at the attention guests get from the staff. I thought a 4 star hotel chain could do better.
Stayed 3 nights in Sep 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 5 nights in Sep 2024

8/10 Good

bo

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very Convenient
Stayed 2 nights in Sep 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the parking was included when i booked online. It was not. Otherwise my stay was great. Lovely room and beautiful view of the north shore mountains. Your staff was quick and efficient. Thanks again.
Stayed 1 night in Sep 2024

10/10 Excellent

Jarrett

Stayed 1 night in Aug 2024

8/10 Good

Yaqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024