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"A well run family hotel. You can tell that the family owner really cares about his guests and staff. They were very attentive and accommodated all our needs. Meals were wonderful and it is in a great location in Zermatt. Definitely plan to return."

"One of the most incredible experiences I have had at a hotel to date. The condition of the property, the hospitality, the included spa and breakfast were all on point. The location is also A++, best location as far as proximity to lifts for the mountain, transit, etc. We will definitely stay again. Thank you everyone at Schloss!! xoxo"

"Ideally located in the heart of Zermatt, less than a 5-minute walk from the train station. 1-minute walk to the main shopping/restaurant street. Great breakfast selection, and afternoon tea available every day. The staff was very friendly. Secured ski room with boot heaters. This was our second stay here and we would stay again."

"Clean and friendly. Breakfasts very convenient. Just a tad too far from town centre. "

"Great service and close to everything "

"Perfect for my needs. Clean and updated"

"Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes "

"Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook."

"The people working the front desk were excellent very helpful and very kind a little noisy at night right over the main street easy access to most of the town"