Wat Phra Mahathat Tours and Activities

Property was nice, staff was very courteous. The problem was that I booked 2 rooms for a group that weren’t family. A girlfriend that I travel with and myself were in one room and another friend and her husband were in another room. We checked in, split off from the married couple and the desk got the rooms totally backwards and documented that I was with the man and presented me with bills upon departure with supposedly my charges with his name and room number listed. My friend and I paid cash for our charges, did not receive a receipt, then a few minutes later were given more charges for ice cream Sundays agin for his room but charged to me but these Sundays were never ordered by any of the 4 of us. We hung around a while while they tried to find the bills then presented us with charges that were not signed by any of us. After 15 minutes, they said it was ok, not to worry, no charges would be posted. After we left I got a message that myself and the man that went with us still owe a bill for “our” room! What a cluster. They would not and could not understand the confusion. I’m still trying to get copies of the charges, which amount to about $25.00 USD. The four of us stayed there 3 nights. Such a small amount to go round and round about. Other than that it was fine.

Nice hotel for longer stays

The location is nice. The sky bar is beautiful. We had two different date to check in this hotel since we went to Angkor wat for two days and then came back to this hotel. The service people are not well trained. For example, my husband asked coffee bar service person to make him a cappuccino and the answer was “ you can go to machine to make it. They are all the same” and also some other things that made us feel like not being a five star hotel level. Overall it’s an okay hotel not excellent