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The Ancient Gatehouse Hotel

3.0 star property
Pet-friendly guesthouse connected to a shopping centre in Wells with a restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ancient Gatehouse Hotel

View from property
Exterior
Front of property
Room
Breakfast, lunch, dinner served; Italian cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is NZ$217
includes taxes & fees
12 Nov - 13 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 1
  • 1 Single Bed

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Portable fan
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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Front of property
White Hart Inn
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Free WiFi
Business services
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8.0 out of 10, Very good, (285)
The price is NZ$145
includes taxes & fees
17 Nov - 18 Nov
White Hart Inn

About the area

Map
20 Sadler Street, Wells, England, BA5 2SE

What's nearby

  • Wells Cathedral - 2 min walk
  • Vicar's Close - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Wookey Hole Caves - 6 min drive
  • Glastonbury Tor - 13 min drive

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Cathedral Green - ‬1 min walk
  • ‪The Quarter Jack - ‬7 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪Flapjackery - ‬1 min walk
  • ‪Coffee#1 - ‬3 min walk

About this property

The Ancient Gatehouse Hotel

Guest house connected to a shopping centre
A terrace, a garden and a restaurant are just a few of the amenities provided at The Ancient Gatehouse Hotel. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), express check-out and multilingual staff
  • Smoke-free property and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Heating and portable fans
  • 8 bathrooms with free toiletries and hairdryers
  • 18-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 8 private bathrooms
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 15.00 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Is The Ancient Gatehouse Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Ancient Gatehouse Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Ancient Gatehouse Hotel on 12 Nov 2024 start from NZ$216.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ancient Gatehouse Hotel?

There is free parking nearby.

What time is check-in at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at The Ancient Gatehouse Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 24 (subject to availability).

Where is The Ancient Gatehouse Hotel located?

Located in the heart of Wells, this guesthouse is steps away from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within 5 minutes.

The Ancient Gatehouse Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 147 reviews" "
Rating 8 - Good. 45 out of 147 reviews" "
Rating 6 - Okay. 11 out of 147 reviews" "
Rating 4 - Poor. 7 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

georgiana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The restaurant was great and such an interesting building.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Travelled with partner
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in this historic city
Stayed 1 night in Sep 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully friendly staff. Great location just steps away from the cathedral.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
Stayed 1 night in Jul 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ancient Gatehouse Hotel
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Stayed 3 nights in May 2024

10/10 Excellent

nancy

Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Stayed 1 night in Apr 2024

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
When I went to check in the person behind the counter told me I did not have a reservation. This then began a series of events that caused significant stress. My phone was out of power as was my lap top. I took my lap top to a neighboring hotel where I was able to see I DID have a reservation. That person was not there when I returned but check in was fine. When I eventually saw the person in question he said I must have made the reservation that day with no apology
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Lovely old building with a fantastic view of the cathedral. Handy over night parking by the green. Staff were very friendly.
Stayed 2 nights in Mar 2024

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one night stay in the beautiful little city of Wells. The Ancient Gatehouse is lovely and quirky as it's such an old building. Amazing views across the green to the Cathedral. Staff very helpful and welcoming. There's an Italian restaurant on the ground floor, but there was no noise drifting up to our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Neil

Stayed 1 night in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay...too brief
Beautiful, characterful hotel: Tastefully decorated; comfortable; amazing view of the cathedral, ( was there for memorial to a dear friend); fantastic, thoughtful, helpful service, especially from Nicky in reception! wish I could have stayed , much longer...
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

HELEN

Stayed 1 night in Feb 2024