Highgate Independent in West Phoenix

"God"

"The first room we walked in had wet carpet from a flooded toilet or something in the bathroom. We were promptly given a new room just down from our other one. We appreciated the quick service and resolution! Our only negative was the outdoor pool was freezing and the first night the hot tub was also broken. It made for a cold swim for the kids. "

"Stayed here in the past and the workers are always friendly."

"It was close to our daughter's home, easy to find. Only negative was the freeway is nearby and it sounds like the Indy 500 at night. I felt like something with window was missing. Something block the 10 sounds would be great. The room was great."

"Homeless people in the area. Had a-lot of trouble with the room key."

"I have to say, every human including the manager, was lovely. They purchased the hotel recently and are running the business and updating at the same time. Based on my interactions with the employees, I would definitely stay there again once their transition is complete. "

"Excellent service "

"Comfortable and basically 5 star. Evo-friendliness could be improved with soap and shampoo dispensers at sink and shower to replace mini bottles and bar soap. A note of "Bar soap is available at the front desk if desied" would satisfy any who need bar soap."