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Hotel Heinitzburg

3.5 star property
Hotel in Windhoek with free breakfast and 24-hour front desk

Photo gallery for Hotel Heinitzburg

Aerial view
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$474
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Deep-soaking bath
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Superior Double Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Deep-soaking bath
Minibar
Satellite channels
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Deep-soaking bath
Minibar
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hilton Windhoek

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (759)
The price is NZ$239
includes taxes & fees
8 Mar - 9 Mar
Hilton Windhoek
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About the area

Map
22 Heinitzburg Street, Windhoek, 9000

What's nearby

  • NamibRand Nature Reserve - 10 min walk
  • Katutura Township - 10 min walk
  • Maerua Mall - 15 min walk
  • Christ Church - 15 min walk
  • Train Station - 3 min drive

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪KFC - ‬19 min walk
  • Leo's At The Castle
  • ‪Ekipa Restaurant - ‬13 min walk
  • ‪Mugg & Bean - ‬19 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬17 min walk

About this property

Hotel Heinitzburg

Property highlights
At Hotel Heinitzburg, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Babysitting (surcharge), free newspapers and a front desk safe
  • Smoke-free property, luggage storage and a 24-hour front desk
Room features
All guest rooms at Hotel Heinitzburg have comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 43-inch Smart TVs with satellite channels
  • Separate sitting areas, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Hotel Heinitzburg have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Heinitzburg?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Heinitzburg on 23 Feb 2025 start from NZ$474.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Heinitzburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heinitzburg?

Self-parking is free at this property.

What time is check-in at Hotel Heinitzburg?

Check-in start time: 2 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Heinitzburg?

Checkout is at 11 AM.

Where is Hotel Heinitzburg located?

Situated in Windhoek, this hotel is steps away from Heinitzburg Castle, Schwerinsburg Castle and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

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Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernd

Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

8/10 Good

Herbert Christian

Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

10/10 Excellent

Jessica

Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

10/10 Excellent

David

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

4/10 Poor

Hermann

Too expensive
The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Chad

The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

4/10 Poor

Jacques

Liked: Staff & service
Promised with no delivery
It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

6/10 Okay

Patricia

Liked: Staff & service
Overrated. Do not recommend
When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

8/10 Good

Anke

Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Matthias

Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Silje

Stayed 1 night in Feb 2024

10/10 Excellent

Dirk

Großartig
Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthias

Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen. Sehr empfehlenswert
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

8/10 Good

Rita

Stayed 2 nights in Sep 2023

10/10 Excellent

Rainer

Klassische wunderbare Unterkunft in Windhoek mit hervorragenden Frühstück und Restaurant!
Stayed 1 night in Jun 2023

10/10 Excellent

Matthias

War alles sehr gut - ich würde gerne im Zimmer die Möglichkeit haben einen Kaffee zu machen. Stichwort Nespresso Der Service, das Zimmer, das Essen … alles sehr gut
Stayed 1 night in Nov 2022

10/10 Excellent

CLARK

Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jaschob,

Heinitzburg hat eine gute Lage mit hervorragendem Blick über die Stadt. Personal allseits außerordentlich bemüht, den Gästen einen angenehmen Aufenthalt zu ermöglichen.
Stayed 1 night in Jan 2022

10/10 Excellent

Jaschob,

Der Standort dieses Burg-Hotels bietet einen grandiosen Blick über die Stadt. Ein sehr freundliches und engagiertes Personal garantiert einen angenehmen Aufenthalt. Das Hotel ist zu empfehlen.
Stayed 2 nights in Jan 2022