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DoubleTree by Hilton York

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Shambles
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton York

Exterior
Property grounds
Exterior
Courtyard
Cafe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The price is NZ$168
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$153
includes taxes & fees
5 Jan - 6 Jan 2025
Radisson Hotel York
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About the area

Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • York National Railway Museum - 19 min walk

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Upscale hotel near Shambles
Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a lift and a banquet hall
  • 4 meeting rooms, a 24-hour front desk and free newspapers
  • A front desk safe, concierge services and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 143 individually decorated rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Free infant beds, electric kettles and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton York?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 5 Jan 2025 start from NZ$168.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 167 out of 1003 reviews" "
Rating 4 - Poor. 94 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Travelled with group
Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room
Stayed 1 night in Dec 2024

6/10 Okay

Ian, Whitehaven

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable staff. Local to restaurants and walking distance to Christmas Market.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Close to the city centre Limited car parking however public car park very close Great breakfast choices
Stayed 1 night in Nov 2024

8/10 Good

Sally-anne

Travelled with partner
A good hotel in an excellent location for visitors to York. Welcoming and clean. Rooms small but have everything you need. Breakfast was good but restaurant in the evening felt unorganised and menu pretty basic and some offerings a bit odd and some components of dishes really didn’t work well together but all in all an enjoyable stay and would go again.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The highlight for us was dining in the restaurant. Our server Amy was fantastic. The food was excellent value, and the service was just the right pace. The location is easy to reach and then less than a minute walk to the inner city. I would highly recommend DoubleTree by Hilton York for future visits.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for myself and daughter in an ideal location just half a mile from the station
Stayed 2 nights in Nov 2024

8/10 Good

Dave, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

DIANE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel we booked for 2 nights but left after only 1 night .. we stayed in room 60 on the back of the car park very noisy generator going all night .. very tiny single room with a double bed in , dark no lighting ! No room to walk around the bed , very dirty , bathroom was old and needed painting and updating . 1 star is to much !
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to York city centre is great. The rooms heating system did'nt work, but there was an alternative source of warmth in the form of a plug-in heater hidden under the desk masked by a chair.
Stayed 1 night in Nov 2024

6/10 Okay

Lyndsey

Travelled with family
Liked: Staff & service
Staff were all very nice and attentive. Let down a by the condition of the room and corridors.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamara M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and respectful. The hotel was nice with good amenities. I would definitely stay there again.
Stayed 9 nights in Oct 2024

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid Rooms 51-52 above an Indians not a very good smell
Stayed 2 nights in Jul 2024

2/10 Terrible

Paul

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I stay The Double Tree Hylton at least 4nights a year with 2 other quests for over 6yrs visitng York Races. Both rooms stunk of onion bargie also the corridor. There was rubbish left outside of the rooms what was removed after i complained later when we arrived back to ther rooms.We told reception about the smell in the morning to be told we was staying above an indians.When we returned to our rooms on the 2nd night our room door was left wide open by the cleaner. who had tried to remove the onion bargie smell.For next year will definatley not be booking ther again Very disappointed as this was our favourite hotel but not any more
Stayed 2 nights in Oct 2024

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy all night and we were woken at 6am to doors banging and people running about. All the lights in the hotel had gone off, so we just had to sit and wait for it to get light so we could get up and leave.
Stayed 1 night in Oct 2024

8/10 Good

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position of hotel was great ; quiet but convenient for walking to shops , theatre & restaurants .
Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner came back to the hotel after been around the city during the day. We came back to freshen up and get ready for the night time but when attempting to get a shower, we weren’t able too as there wasn’t any hot water. We tried to ring down to reception but no one answered the phone. When telling the reception just before we left the hotel, all they said was they would let the manager know.
Stayed 1 night in Oct 2024

2/10 Terrible

Sindi

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was ice cold upon arrival. We tried to turn on the radiator and that wasn't working. We called reception and they provided us with two portable heaters, as much as I appreciate the prompt alternative, it still took way too long to actually heat the room up.  We wanted to have a hot shower as well as to warm ourselves up to which we discovered we didn't have any at all. Both the water from the tap and the shower was barely even lukewarm.  We was absolutely freezing and about to head out to even colder weather.  We reported this to reception to which they told us they would send someone to our room to have a look, noone showed up. We had rang reception once again and nobody answered the phone.  We had to physically go to reception, baring in mind it was night time at this point and ask for an update to which the receptionist wasn't aware that nobody had come to our room.  I asked them whether or not it would be fixed by at least the time we came back from our night out, they wasn't sure and told us if it wasn't then they would provide us with a different room that isn't what we even paid for. We had a two double bed rooms and we was alternatively offered two separate rooms and would have to be split up. Completely unacceptable. The fact that we had no hot water and no central heating all day is absolutely pathetic, and when it did finally get fixed it was towards the end of the night.  The pillows were absolutely awful, didnt sleep well at all. Very disappointed
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

6/10 Okay

Hasan

Travelled with family and small children
Disliked: Property conditions & facilities
Need updating and tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Close to shopping and tourist areas
Stayed 2 nights in Sep 2024

8/10 Good

David, Sparks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024