21c Museum Hotel Chicago

4.0 star property
Hotel with 24-hour fitness, near 360 CHICAGO
VIP Access
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, in-room safe, desk, blackout curtains
Property entrance
Seafood
Exterior
Designer toiletries, hair dryer, dressing gowns, slippers
Reviews
8.4

Very good

Popular amenities

  • Gym
  • Restaurant
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
The price is NZ$368
includes taxes & fees
1 July - 2 July

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Popular LocationMillennium Park15 min walk
  • Popular LocationArt Institute of Chicago2 min drive
  • Popular LocationNavy Pier4 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)34 min drive
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Room options

Deluxe Double Room, 2 Double Beds

8.9/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.2/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

8.5/10 Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

Located near the beach, 21c Museum Hotel Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Museum of Contemporary Art Chicago and Art Institute of Chicago are cultural highlights, and some of the area's notable landmarks include 360 CHICAGO and Cloud Gate. Looking to enjoy an event or a match? See what's going on at McCormick Place or Wrigley Field. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Millennium Park - 15 min walk
  • Cloud Gate - 17 min walk
  • Art Institute of Chicago - 2 min drive
  • Sears Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • Starbucks - 2 min walk
  • Eataly - 2 min walk
  • Joe's Seafood, Prime Steak & Stone Crab - 2 min walk
  • UNO Pizzeria & Grill - 2 min walk
  • Crushed By Giants - 2 min walk

About this property

21c Museum Hotel Chicago

Hotel near Museum of Contemporary Art Chicago
Located close to 360 CHICAGO and Millennium Park, 21c Museum Hotel Chicago provides an art gallery on-site, dry cleaning/laundry services and a bar. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, smoke-free property and a porter/bellboy
  • A ballroom, 7 meeting rooms and luggage storage
  • Guest reviews speak highly of the overall value
Room features
All 297 rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the size rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Pay films
  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lb per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of 7 Jun 2024, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on 1 Jul 2024 start from NZ$320.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 75 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Checkout is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

21c Museum Hotel Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1060 out of 1855 reviews" "
Rating 8 - Good. 383 out of 1855 reviews" "
Rating 6 - Okay. 215 out of 1855 reviews" "
Rating 4 - Poor. 98 out of 1855 reviews" "
Rating 2 - Terrible. 99 out of 1855 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel easy to move around In.
Stayed 2 nights in May 2024

10/10 Excellent

Jimena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mi sono trovata molto bene.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting art collections
Stayed 2 nights in May 2024

10/10 Excellent

Taisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! Will return!⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Apr 2024

4/10 Poor

Ivan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Luanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to lots of shopping and restaurant options. There is a Trader Joe’s conveniently located across the street. Love the art on display in all 21C Museum locations. Be warned staying in a city location will result in city noises like police/fire sirens and traffic. This was not a bother for me but if seeking a quiet location with little to no noise, then you may rethink this location. Also, was not aware you are charged an Urban Experience Fee of $25 plus taxes per night of your stay. This is billed separately upon check out and no one mentioned it at check in. Therefore I was surprised to be charged around $140 for my 5 night pre-paid stay.
Stayed 5 nights in May 2024

10/10 Excellent

Ajayi

Stayed 1 night in Apr 2024

10/10 Excellent

Bella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francisco was the best front desk attendant I’ve ever had the pleasure of meeting. it was clear you could tell he really cared about the guest and that was very appreciated. He made our experience 10 times better.
Stayed 1 night in May 2024

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members, beautiful and clean hotel. Location was wonderful & very convenient
Stayed 3 nights in May 2024