ArenAPoort Tours and Activities

The July was absolutely lovely. I have OCD and will only stay where the place feels clean. The bathroom was spotless, the bed and bedding was clean (and comfortable - I slept like a baby) The staff were super friendly and gave us some really lovely restaurants to go and try (we’re foodies!!) and any bits missing from the room, they sorted in less than 5 minutes after calling the front desk. I could literally have stayed for another two weeks there to be honest and I’m hoping to come back asap (when I can afford a longer stay). It’s about a 25/30 min walk to central Amsterdam and it’s an easy enough walk. The ferry is about a 10 minute walk away too, so great to get to the artsy side of dam. The only thing I didn’t love was the TV - we luckily brought a cable to connect our iPad to use Netflix etc, but if you don’t have that, you can only watch a couple channels and the apps don’t load properly - it took me a while to get YouTube up and I can’t even remember how I did it in the first place! I can’t say that’s the case for every room and is only a slight negative if you wanted to chill and watch something after being out all day.

Great location. Understaffed, not great service. Keep searching.

The room was clean, well maintained, quiet, with all the necessary amenities, plus complementary bottled water every day. In the lobby, 24/7, hot and cold beverages, as well as cookies are available. The staff were are extremely polite, friendly, and helpful. The unique, beautiful, and interesting decoration alongside the wonderful staff creat a welcoming atmosphere and a memorable experience. A beautiful hotel with great service at an excellent location. Walking distance to many attraction sites, restaurants, shopping areas. Hoping that in our next trip to Amesterdam, we will stay at this hotel again and recommend it to anyone looking for a pleasant experience at this astonishing city.