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Pullman Auckland Hotel & Apartments

5.0 star property
Luxury Auckland hotel in Auckland Central Business District with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Auckland Hotel & Apartments

Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Hot tub
  • Restaurant
The price is NZ$191
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | View from room

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | View from room

Superior Room, 1 King Bed (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
  • 25 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Private kitchen

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Eco-friendly toiletries, hair dryer, dressing gowns, slippers

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$167
includes taxes & fees
23 Dec - 24 Dec
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About the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

What's nearby

  • University of Auckland - 1 min walk - 0.2 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 10 min walk - 0.9 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 12 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury eco-certified hotel near University of Auckland
Located close to Queen Street Shopping District and Commercial Bay, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services and a bar. Indulge in a Swedish massage, aromatherapy and a facial at Luxe Spa at Pullman, the on-site spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. Free in-room WiFi is available to all guests, along with a health club and a business centre.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Tour/ticket information, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 323 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 49-inch HDTVs with satellite channels
  • Eco-friendly cleaning products, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (83 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 45 for adults and from NZD 22 for children
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on 15 Dec 2024 start from NZ$191.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Auckland Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Auckland Hotel & Apartments?

Valet parking is available for NZD 60 per night.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM to 3:00 PM for a fee.

What time is check-out at Pullman Auckland Hotel & Apartments?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Auckland Hotel & Apartments located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland, Queen Street Shopping District and Commercial Bay. Spark Arena and Auckland Ferry Terminal are also within 15 minutes. Auckland Britomart Station is 7 minutes by foot and The Strand Station is 14 minutes.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff in general were great, really friendly and professional. Unfortunately we found a fake nail in our room and underneath the beds was disgusting - old food, socks, shoes and rubbish. When we brought it up with reception staff they gave us a drinks voucher while they had our whole room cleaned again and gave us a breakfast voucher for the next morning which we really appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Mele

Stayed 1 night in Oct 2024

6/10 Okay

Roger

Business traveller
Liked: Staff & service, property conditions & facilities
I was disappointed that the unit was not serviced during my stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhaoyu

Travelled with group
Perfect stay
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness
The swimming pool at 25m is a rarity but nice addition.
Stayed 3 nights in Nov 2024

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lok Kiu

Business traveller
Liked: Cleanliness
good housekeeping
Stayed 5 nights in Oct 2024

8/10 Good

Jerlyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Check in staff lovely and friendly. Choose valet parking next time as the Wilson car park below a pain, lift didn’t work and cost more than valet, needed to top up payment multiple times. Lovely hotel, bathroom dated and small. Overall nice for a weekend getaway
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the layout of the lobby. The coffee at the bar was amazing! We weren’t the awards night so the food was exceptional overall good night. Few loose items in the room, towel hanger and grab rail loose. Parking was tricky and expensive especially if you have a little one.
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, perfect location
Stayed 1 night in Sep 2024

10/10 Excellent

Nicolle Daniela, Enoggera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot just a short walk from downtown. Beautiful park across the road to explore. Great indoor pool, spa, sauna area. Great happy hour in the bar daily and the restaurant has outstanding food, worth staying in for dinner. We hired a car while in town and they have a parking lot right underneath which was so convenient.
Stayed 7 nights in Sep 2024

4/10 Poor

Asem

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Stayed 6 nights in Aug 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and sauna were great
Stayed 2 nights in Aug 2024

8/10 Good

Vivienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your booking goes wrong it’s not an easy sort But other than that it’s a wonderful place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

G N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central for work and restaurants
Stayed 2 nights in Aug 2024

2/10 Terrible

FADILAH

Stayed 4 nights in May 2024

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

John, Hamilton

Liked: Cleanliness, staff & service
The staff were great. The room was poorly lit, the bed and pillows hard and the air con control placed badly and was difficult to use especially in the bad lighting
Stayed 1 night in Aug 2024

8/10 Good

Yuen Wa

Liked: Cleanliness, staff & service, property conditions & facilities
A nice spot, close to everything around CBD.
Stayed 2 nights in Aug 2024

10/10 Excellent

F. Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to be staying so close to family
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel to anyone who wants that 5 star service! We enjoyed our stay and the kids enjoyed the pool. We will be staying here again when we are back in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the pool is a bonus.
Stayed 2 nights in Jul 2024