6/10 Okay
Anu
Travelled with family
17 May 2024
Liked: Staff & service
The hotel location was central to where we needed to be, close enough to the city centre but across the bridge on north shore.
In terms of the room we got, the heatpump was noisy and the remote control worked on and off. But it helped to block out the vehicle traffic and foot traffic noises. This would have been contributed to the fact that our room was immediately next to the road, reception area and staircase leading to the upstairs rooms.
We were out most of the daytime we stayed there so only realized and highlighted the matter of the leaking shower stall to the staff after the first night stay. Had asked for an extra towel to dry off the bathroom floor.
The staff were pleasant and helpful.
Should have checked the reviews prior to booking. Our 'deluxe' room was more like a dated motel and could use a revamp. Would have appreciated a knife in the kitchenette to make some simple meals as they had other common kitchen utensils.
From what we gather in the reviews, the apartments are modernised so that may be a better option for a future visit.
Anu
Stayed 1 night in May 2024