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Malmaison Birmingham

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Living area
Havana Signature Suite | Bathroom
Club Deluxe Double Double Room
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Bar
  • Breakfast available
  • Gym
The price is NZ$169
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Double Room

Club Double Room

Club Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
1 Wharfside, Birmingham, England, B1 2JR

What's nearby

  • The Mailbox - 1 min walk - 0.1 km
  • O2 Academy Birmingham - 6 min walk - 0.5 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 12 min walk - 1.0 km
  • International Convention Centre - 13 min walk - 1.1 km

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬2 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Côte - ‬4 min walk
  • ‪Elio Cafe - ‬3 min walk
  • ‪Harvey Nichols Restaurant and Bar - ‬3 min walk

About this property

Malmaison Birmingham

Upscale boutique hotel near The Mailbox
Close to O2 Academy Birmingham and Bullring & Grand Central, Malmaison Birmingham provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, aromatherapy or a body wrap. The on-site local cuisine brasserie, The Brasserie, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Additional perks include:
  • Full breakfast (surcharge), luggage storage and tour/ticket information
  • Wedding services, concierge services and a banquet hall
  • A lift, smoke-free property and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 193 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Birmingham?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on 2 Jan 2025 start from NZ$169.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison Birmingham?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Malmaison Birmingham?

Checkout is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this eco-certified hotel is steps away from Shopping District and The Mailbox. O2 Academy Birmingham and Bullring & Grand Central are also within 15 minutes. Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1010 reviews" "
Rating 8 - Good. 237 out of 1010 reviews" "
Rating 6 - Okay. 92 out of 1010 reviews" "
Rating 4 - Poor. 41 out of 1010 reviews" "
Rating 2 - Terrible. 26 out of 1010 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Stayed 1 night in Nov 2024

4/10 Poor

ELAINE

Travelled with partner
The product used to clean/air freshener was overpowering to the point that we had to ask for an Ozone Cleanser to be left in the room whilst we were out. Although apologetic, we felt the response was somewhat rehearsed and lacked any genuine remorse. The breakfast milk at one of the coffee stations was curdled. Having booked a double room for dual occupancy, we only received one bath and one hand towel. We were told to look in the wardrobe, which we had already done before contacting reception. Housekeeping brought additional towels. Overall, disappointing and not what we’d expect from Mal Maison.
Stayed 1 night in Dec 2024

6/10 Okay

Sudipan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very expensive for what you get. Cooked Breakfast could have been a lot better. Bed request was not missed. Had to ask again. Usually much better , would still recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xs
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon, Huddersfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find, has a multi story car park next door (it is expensive though and limited spaces for the hotel itself). It was very clean, staff were courteous and helpful, room was spacious as was the bathroom, and the bed was extremely comfy, my only gripe was that it was but very warm and quite dark. The breakfast was tasty, but could have been a little warmer. Overall good, I’d stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel, close enough to the centre that you can walk but far enough that it is quieter. All the staff are friendly and helpful, the rooms are a good size and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
A pleasant room which was large and clean, Nespresso coffee and various teas available in the room, bottled water rather than use the tap. Friendly bar and restaurant staff, £19 for a Continental Breakfast was a bit steep for cereal and a pain au chocolat, and a coffee.
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, South Croydon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with a warm welcome, super comfortable rooms and a breakfast thay will set you up for a great day. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious and convenient
Stayed 1 night in Nov 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and efficient check in. Nice room. Bar staff slow and inefficient. Ran out of ice !
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fault the experience from check in, accommodations and dining service. Our expectations were well and truly exceeded. We wanted to use the wet spa but unfortunately on both occasions we tried to book (24 hours apart) there was no availability.
Stayed 1 night in Nov 2024

8/10 Good

Carlie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Helena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, comfortable bed etc and nice coffee machine but looked a bit tired.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a few times and it never disappoints. We were greeted at reception with a friendly welcome and dealt with efficiently. To help with sustainability we opted for no room service during our 2night stay and received a complimentary drink in the bar on both evenings. The barman was lovely, again friendly and welcoming. Our room was lovely and very quiet which was a huge positive given how busy the centre of Birmingham is. The Mal Maison is in an ideal location for the Mailbox ease of parking, restaurants and shopping. It is also just a short walk into the main shopping area around the Bullring. Overall once again a great experience at this hotel and would not hesitate to recommend a stay, we will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean room, good decor, convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Jaideep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest at this property several times and I highly recommend a stay at that fab hotel anytime
Stayed 1 night in Nov 2024

2/10 Terrible

Charlie

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Really disappointed with our stay. Our room (610) was showing some heavy signs of wear (chipped wood, dented walls, worktops blistering and chipped) and the bathroom was as very underwhelming. The toilet was loose from the wall, and some tiles beneath the shower were also coming away from wall. The sink didn’t look particularly well cleaned. The real disappointment though was the state of the fur throw on the bed, which has some unsavoury marks on the underside which we discovered on our second night. (We won’t post the unpleasant pictures of these marks) The underneath of the desk is also very dirty which we discovered when searching for a dropped key. Probably wouldn’t recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024