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Best Western on the Avenue

2.5 star property
Hotel with free breakfast, a quick walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site

Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Lobby
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom sink
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Free WiFi
The current price is NZ$272
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Jetted bath
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Map
510 Delaware Avenue, Buffalo, NY, 14202

What's nearby

  • Kleinhans Music Hall - 12 min walk - 1.0 km
  • Shea's Performing Arts Center - 13 min walk - 1.1 km
  • Buffalo Niagara Convention Center - 17 min walk - 1.4 km
  • Buffalo and Erie County Naval and Military Park - 3 min drive - 2.6 km
  • KeyBank Center - 4 min drive - 2.9 km

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Gabriels Gate Restaurant - ‬3 min walk
  • ‪Falley Allen - ‬5 min walk
  • ‪Colter Bay Grill - ‬2 min walk

About this property

Best Western on the Avenue

Hotel near Kleinhans Music Hall
Located close to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Buffalo and Erie County Naval and Military Park, Best Western on the Avenue provides free full breakfast, a fireplace in reception and a 24-hour gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A vending machine, a lift and a 24-hour front desk
  • Luggage storage, coffee/tea in reception and a TV in reception
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 60 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 7.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Frequently asked questions

Is Best Western on the Avenue pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western on the Avenue?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western on the Avenue on 5 May 2025 start from NZ$271.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western on the Avenue?

Self-parking is free at this property.

What time is check-in at Best Western on the Avenue?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western on the Avenue?

Checkout is at noon.

Where is Best Western on the Avenue located?

Located in Downtown Buffalo, this hotel is within a 15-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 mi (3 km). Allen-Medical Campus Station is 6 minutes by foot and Summer-Best Station is 13 minutes.

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Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jules

Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff in a great location with free parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean big rooms.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean. Pillows were plentiful. Did not like the shower area, because the water pressure was just so-so. Breakfast was plentiful. Staff was courteous. Area was easy access to the places we were visiting.
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Liked: Staff & service, amenities
Was a clean room and building. Nice employees. Very friendly and welcoming.
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. The breakfast was good. The best thing was the bird 🐦 we were whistling and he would whistle back. He was beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is great, but Simba the parrot(?), who is in the vicinity of 40 years old is spectacular. She greets you in the lobby with a nice nod of the head and was told she wanders the hallways and common areas during the day. I wish I had seen that. It was a great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast & staff
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - staff are lovely - free parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a great price!

We really enjoyed our stay at Best Western on the Avenue. The rating was only a 2 or 2.5 star, but we found it to be totally acceptable. The room was spotless and the breakfast offered in the morning was very nice. I'd stay here again in an instant!
Stayed 1 night in Jan 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was horrible. No microwave in room, you have to go downstairs to use it. Otherwise it was clean, staff was nice, breakfast was good, a lot of variety. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy with the lady who did the breakfast took it down way to early
Stayed 1 night in Mar 2025

10/10 Excellent

christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, let us check in early. Room was clean and great for a night in Buffalo.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Comfortable, clean, people were kind and helpful. Bf food was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted accommodations close to Mother's restaurant. Would stay again when in town.
Stayed 1 night in Oct 2024

10/10 Excellent

Medine

Liked: Staff & service
We had a pleasant stay at Best Western in the Avenue. The reception staff were both kind and professional, setting a welcoming tone from the start. The rooms were clean, well-maintained, and equipped with newer amenities, offering a comfortable and modern experience. Overall, it was a great choice to stay on New Year’s Eve.
Stayed 1 night in Dec 2024

4/10 Poor

Mayank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our three-night stay was marred by a complete lack of housekeeping service. Despite three requests to staff, our room was never cleaned. We later discovered we'd been erroneously checked out in their system. This raises serious questions: how could we still access a 'checked-out' room, and why was housekeeping not notified? Furthermore, the room's excessive noise prevented our children from sleeping. Our request for a room change was denied, citing our Expedia booking. Overall, it was a deeply unsatisfactory experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone of the staff was helpful and attentive. It was my best experience at a best Western.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized room with an extra chair and a desk w/chair. Lots of pillows. Small fridge, microwave and a big TV. A lot of free parking. The breakfast was fantastic.
Stayed 1 night in Dec 2024

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is basic. They could do a better job cleaning.
Stayed 1 night in Dec 2024

2/10 Terrible

asif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in a male attendant at the reception make copy of my ID and credit card. When I object to that, he said that it is their policy. There was no written sign posted on the property articulating such policy. Neither at the time of reservation such policy was highlighted. Anyway that person said when you check out they will give those copies back. When I checked out the next day, the female attendant refused to give back the copies, said they keep it for a month. I walked away fearing identity theft or credit card fraud as this hotel have photo copies of my ID and credit card.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness
location good
Stayed 1 night in Oct 2024

10/10 Excellent

Leopold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant, staff was friendly, pretty good breakfast and free parking.
Stayed 2 nights in Aug 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice part of Buffalo

It was a good place to stay with a very good staff. Easy free parking and several nice restaurants nearby.
Stayed 1 night in Sep 2024