Four Seasons in Cozumel

"At first, I didn't think my friends and I would like that there aren't sailboats, paddle boards, etc, but the snorkeling made up for it. We enjoyed watching the cruise ships coming/going. Much smaller hotel than we've stayed at before, but we really liked the more personal feel from the staff. I had seen reviews about the noise from construction. That is only during the day, and we didn't hear it on the beach or restaurant. We will definitely return"

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"Wonderful staff. Great hotel in downtown area. Stayed here before and will come back. Only negative thing was the escalator was broken."

"Love having a pier access, can book tours and have them pick us up right there. The staff is amazing. They really make the stay memorable. From the bell boy Amilcar, the restaurant staff victor, Sergio, Clara, Angela, Miguel, Fernando, Luis. "

"We’ve been staying at El Cozumeleno for 20 years. We like the small all inclusive vibe. There is a great snorkeling area directly in front of the hotel. Pepe Scuba picks us up right at the pier. The food is always good. Most importantly, the staff treats us like family. They’re very kind, attentive people. The rooms need some updating but for us it’s a very convenient location. "

"The staff was super friendly and provided excellence service. The property was nice and had amazing views of the ocean. Despite a hurricane causing the beach to close we still had a great time and the hotel did an amazing job keeping up safe and entertained. "

"Staff is very helpful and attentive. Food was fantastic."