Donnington Holidays from NZ$2,885

Property fine, clean, quiet. But dodg

The location is excellent, providing access to several attractions in London. Plus Victoria station is right next door to get to the other attraction. The staff are wonderful.

Bed was incredibly lumpy, they added a mattress foam topper to try to help, but it needed serious replacement. Dips in the bed made sleep difficult. We actually had to reverse sides and sleep with heads at the foot of the bed, and even then struggled to sleep. Staff cleaned the wash closet outside our room at 4am, and due to the gap under our door we heard everything and it kept us up. Floor had debris and a wad of hair, we had to ask the front desk to vacuum the room properly. They require you to check in the key at the front desk (similar to Paris), and attach the key to a large wooden block so you don’t lose it, which we found demeaning. Overall this place has a lot of potential with great location and room layout, but the furnishing, bed and carpet are in dire need of replacement. Bathroom needed updating as well, and our conditioner bottle had not been checked for refilling. Would not return.

Great location-just a couple minutes to Buckingham palace and Westminster Abbey. The room was beautiful, and well laid out. Great bathroom and amenities. Staff was very friendly and helpful. Room service food was excellent, especially the penne carbonara.

Great stay. Very accommodating and kind service. Cleaning was wonderful. Situated in the middle of all neighbourhoods in the city.