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City Stay Prime Hotel Apartment

4.0 star property
Aparthotel with free parking, near Mall of the Emirates
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Stay Prime Hotel Apartment

Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers
Apartment, 1 Bedroom | Terrace/patio
View from property
1 bedroom, in-room safe, individually decorated, individually furnished
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Washer
  • Outdoor space
  • Kitchen
  • Air conditioning
  • Housekeeping
The price is NZ$220
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

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8.2 out of 10, Very good, (1002)
The price is NZ$231
includes taxes & fees
18 Jan - 19 Jan 2025
Novotel Suites Mall Avenue Dubai
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About the area

Map
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha

What's nearby

  • Ski Dubai - 15 min walk - 1.3 km
  • Mall of the Emirates - 16 min walk - 1.4 km
  • Souk Madinat Jumeirah - 5 min drive - 4.7 km
  • Wild Wadi Water Park - 5 min drive - 5.1 km
  • Burj Al Arab - 6 min drive - 5.4 km

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai (DXB-Dubai Intl.) - 29 min drive

Restaurants

  • ‪Red Tomato Pizza Restaurant - ‬4 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪Grand Abu Shakra Restaurant - ‬2 min walk
  • ‪Bikanerwala - ‬5 min walk
  • ‪برياني الطلاب - ‬6 min walk

About this property

City Stay Prime Hotel Apartment

Aparthotel with free parking, near Mall of the Emirates
Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a health club and a sauna.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AED 150

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 12 floors
  • 44 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai

Frequently asked questions

Does City Stay Prime Hotel Apartment have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at City Stay Prime Hotel Apartment?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on 26 Dec 2024 start from NZ$212.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Stay Prime Hotel Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stay Prime Hotel Apartment?

Self-parking is free at this property.

What time is check-in at City Stay Prime Hotel Apartment?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at City Stay Prime Hotel Apartment?

Checkout is at noon. Late check-out is available for a fee.

Does City Stay Prime Hotel Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is City Stay Prime Hotel Apartment located?

Located in Al Barsha, this aparthotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (4.1 km) away. Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 20 minutes.

City Stay Prime Hotel Apartment Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 162 reviews" "
Rating 8 - Good. 64 out of 162 reviews" "
Rating 6 - Okay. 17 out of 162 reviews" "
Rating 4 - Poor. 13 out of 162 reviews" "
Rating 2 - Terrible. 5 out of 162 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anas

Liked: Cleanliness, amenities, property conditions & facilities
5min walk to mall of emirates, great location. This is our second time staying here.
Stayed 10 nights in Oct 2024

4/10 Poor

George

Disliked: Cleanliness, property conditions & facilities
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
Stayed 16 nights in Sep 2024

4/10 Poor

zoheb, centereach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
Stayed 19 nights in Jul 2024

2/10 Terrible

Sn

Disliked: Property conditions & facilities
Very dirty hotel Full of cockroaches
Stayed 2 nights in Jul 2024

8/10 Good

Sn

Travelled with family
Liked: Property conditions & facilities
Good all round
Stayed 15 nights in May 2024

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Selection of TV Channels inadequate
Stayed 8 nights in Apr 2024

6/10 Okay

Johannes Jacobus

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Stayed 9 nights in Feb 2024

6/10 Okay

fahad

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2023

8/10 Good

Laraib

Liked: Property conditions & facilities
Staff was very helpful but the sofas were not clean
Stayed 2 nights in Nov 2023

6/10 Okay

Alyanna Levy

Travelled with family and small children, Travelled with group
Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee

8/10 Good

Bridget

Travelled with group
Disliked: Cleanliness
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Stayed 8 nights in Apr 2023

2/10 Terrible

ABDULATIF

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like ‏atmosphere, I don’t recommend it for family.
Stayed 6 nights in Aug 2022

10/10 Excellent

Shihab

Travelled with group
Liked: Cleanliness, room comfort
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Stayed 4 nights in Jul 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and our apartment was huge. Staff extremely helpful. Would definitely stay again.
Stayed 10 nights in Apr 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

Prema

Liked: Cleanliness, room comfort
Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Stayed 15 nights in Oct 2021

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, room comfort
Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room. Nice balcony.
Stayed 7 nights in Jan 2021

4/10 Poor

Mehtab

Travelled with family
Disliked: Cleanliness, room comfort
Not happy at all
The place had broken sofa damaged tv which I complained nothing was done, the WiFi doesn’t connect properly. The furniture and the fit out in the place is a disaster one of the worst I have in Dubai. The staff are not friendly I asked only for water they told me to shop abruptly. I’ve been dubai 4 years this is the worst experience I have ever had. I’m sure if this was England trading standards would have close this place down. Go and check the rooms out your self
Stayed 2 nights in Dec 2020

8/10 Good

Junaid

Travelled with family
Liked: Cleanliness, room comfort
Peace and Accessibility
Peaceful environment and very accessible to all areas and necessities
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Hotel for cockroaches!
Stayed whilst waiting for COVID test to return to Abu Dhabi. Cockroaches and bugs everywhere, even on the 11th floor (I've lived in the Middle East 6 years, it's not that hard to keep cockroaches away, especially on such a high floor)! Floors covered in a greasy, slippery film. Unfriendly staff at check-in. Air conditioning useless, 23C boiling one minute, 27C freezing the next. Patchy paint all over the walls. Photos are not representative of the apartment!
Stayed 3 nights in Jun 2020

8/10 Good

Raz, Karachi

Business traveller, Travelled with group
They need to do something about their exhaust system. Rooms and bathrooms get a bad smell. Also noise from the street is very high.
Stayed 5 nights in Feb 2020

4/10 Poor

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Not clean hotel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jan 2020

4/10 Poor

Ali

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Alot of flying insects
There are a lot of flying insects in the apartment, cockroaches in the bathrooms, and furniture is not refurbished
Stayed 4 nights in Dec 2019