citizenM London Victoria Station

4.0 star property
Property with a 24-hour business centre, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Exterior
Interior
Exterior
Point of interest
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$255
includes taxes & fees
9 Mar - 10 Mar

Room options

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Rainfall showerhead
Private bathroom
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Fan
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Big Ben - 20 min walk
  • Piccadilly Circus - 6 min drive
  • London Eye - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Green Park and Westminster Abbey, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a water dispenser
  • Multilingual staff, a lift and luggage storage
  • A front desk safe, a TV in reception and coffee/tea in reception
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to public transport
Room features
All 226 rooms include comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 9 Mar 2025 start from NZ$255.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace and Green Park. Hyde Park and Big Ben are also within 1 mile (2 km). Victoria Underground Station and London Victoria Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1239 out of 1624 reviews
Rating 8 - Good. 291 out of 1624 reviews
Rating 6 - Okay. 57 out of 1624 reviews
Rating 4 - Poor. 18 out of 1624 reviews
Rating 2 - Terrible. 19 out of 1624 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Amazing and friendly staff. Cool hotel and close to so many wonderful restaurant and shopping options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

One of the best hotels I’ve stayed in
Stayed 2 nights in Feb 2025

10/10 Excellent

Yulia

Loved Friendly staff, great location, fully digital room controls
Stayed 4 nights in Jan 2025

10/10 Excellent

EMILIO

Excellent hotel , modern and amazing location , modern room and great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Loved the place. Even through the rooms were small, the amenities were top of the line and super amazing stuff!!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Chun yin

Nice hotel, nearby Victoria Station, steps to the Big Bang and the Buckingham Palace
Stayed 3 nights in Jan 2025

10/10 Excellent

William Troy

Very modern hotel excellent decorations and friendly people
Stayed 6 nights in Dec 2024

10/10 Excellent

Jose

As always CitizenM lovely and the staff marvelous
Stayed 5 nights in Feb 2025

10/10 Excellent

Darren

Very clean and modern with welcoming staff
Stayed 1 night in Jan 2025

8/10 Good

Peter

The hotel is nice enough. I liked being able to control the tv and room lights with the ipad they give you. There is a homelessness problem around the hotel though.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephan

A perfectly located hotel, with hip, artsy vibe. CitizenM hotels are really top-notch. The rooms are a tad small, but perfectly apportioned for the solo traveler. 10 out of 10!
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Loved this property and the staff. Great location!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Collette

Excellent modern hotel with easy access to bus and train services. Walking distance to the palace. Breakfast was great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ann

Excellent room and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Leane

Near metro, very nice staff, good breakfast, very clean and modern rooms
Stayed 1 night in Oct 2024

10/10 Excellent

mazen ahmad maher

contemporary, youth and great location
Stayed 5 nights in Dec 2024

8/10 Good

Alex

Beautiful location. Close to all sites. Recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Anizia

Great location…professional courteous staff…delicious breakfast! An overall good stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Denisse Ann

I love how the bar is open 24/7 and the staff are friendly and very helpful! Decided to book at citizenM again but in Rome. Im hoping its just as good as this one
Stayed 3 nights in Feb 2025

10/10 Excellent

Collette

Great hotel in great location. Very close to major train/transport station, theatres and the palace is walking distance. Hotel was funky and modern. Staff are friendly and very helpful. Would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Excellent friendly service and great that you can leave your luggage before you check in and when you check out. We arrived early and as there was a room available checked in straight away,
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo Jourdan

I would come back here next time I am in London.
Stayed 6 nights in Jan 2025

10/10 Excellent

MAURICIO

Great staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Genghua

Very good experience staying in the citizenM hotel
Stayed 5 nights in Nov 2024