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Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified London hotel in Canary Wharf with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
Cocktail bar
Exterior
Exterior
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
The price is NZ$285
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Accessible

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • Tower Bridge - 7 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • Tower of London - 8 min drive
  • London Bridge - 10 min drive
  • O2 Arena - 11 min drive

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bokan 38/39

About this property

Novotel London Canary Wharf Hotel

Upscale eco-certified hotel near Thames River
At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out and a 24-hour front desk
  • Secured bike storage, a water dispenser and a banquet hall
  • Luggage storage, multilingual staff and a computer station
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 313 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on 10 Jan 2025 start from NZ$284.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel London Canary Wharf Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Novotel London Canary Wharf Hotel?

Checkout is at noon.

Where is Novotel London Canary Wharf Hotel located?

Located in Canary Wharf, this eco-certified hotel is 0.7 mi (1.1 km) from Thames River and within 3 miles (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 miles (5 km). Heron Quays DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

funmi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect for my needs and liked the sauna
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome from reception, good location and nice bar on 38th floor looking across London
Stayed 1 night in Dec 2024

10/10 Excellent

deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for a short break- fantastic rooms and views! The food, bar and staff were fantastic. The pool was a little cold and the queues for the lifts were only slight negatives.
Stayed 1 night in Nov 2024

8/10 Good

Evangeline, Norfolk

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the view from our room. The front area staff were helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anhminh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Aneesa

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Max

Stayed 1 night in Oct 2024

10/10 Excellent

Leigh

Stayed 1 night in Oct 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
this was our second tie past two years.me staying here in the past two years. the staff are exceptional. One stand out was Antonella, one of the breakfast hostess/supervisor. She was observant, efficient and most of all very friendly and welcoming. The front desk staff are terrific. The all you can eat full English breakfast is enough to make you want to stay here. the views are amazing from the top floor bar and restaurant. We had a couple of minor glitches which were taken care of with a phone call to the front desk Our only real complaint was, it seemed almost every day the housekeeping staff missed something, no towels one day no milk and coffee the next, etc. rather than complaining it was simpler to just make a phone call to the front desk, we would have whatever we needed within minutes We stayed in one of the Executive suites which was nicely furnished and comfortable. Room service was prompt Overall the terrific staff made up for the occasional shortcoming.
Stayed 12 nights in Oct 2024

8/10 Good

Sharlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, expected it to be a bit larger considering I upgraded, but for me personally what the biggest let down was the TV did not have any streaming apps not even Netflix which was very disappointing as the TV itself was large and a good brand but wasted as I had to watch standard channels. Staff were exceptional very friendly and approachable.
Stayed 1 night in Oct 2024

10/10 Excellent

Adama

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice room service was great defl recommended
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel, London

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Shamas

Stayed 7 nights in Jun 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Amenities, property conditions & facilities
The lady on reception was especially friendly and helpful (I think she was from Italy) she was a credit to the hotel! The room was clean and spacious. The only negative was that the pool water was dirty as there was lots of tissue/paper in the pool. I was unsure if the filter was not working properly? Other than that minor issue, I would highly recommend the hotel and surrounding area 🙂
Stayed 1 night in Sep 2024

10/10 Excellent

Othello

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy; the staff was outstanding. The breakfast was one of the highlights of our stay and the dining staff went above and beyond to accommodate us including daily reserving a table for six and making jokes that made our party feel comfortable and welcome. When we return to London (from the U.S.) we will look no farther for our hotel stay than Novotel, Canary Wharf.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Rado was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Safeena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning, nice and clean. You can go for a nice stroll as have plenty of amenities near by. However, the hotel has no parking facilities which is a must. Its was very hard to find a parking space in the parking lot. We had to pay £26 for 24 hours. Its was 15 minutes walk back to the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Kane

Liked: Cleanliness, room comfort
Disliked: Staff & service
Novotel
Considering the prices this hotel charge, I would expect the condition of the rooms to be better than they are. I would also expect a warmer and friendlier greeting from front of house staff both on arrival and departure I found these interactions quite rude and almost as though we were interrupting them! The television didnt work either. Beds were comfortable
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 10 minute or so walk from Canary Wharf underground/overground stations, and the DLR, so a very accessible place to stay when in the area. We attended a concert at the O2 and were back at the hotel just after 10.30, so also a great place to stay if you are doing the same. We paid for a City View room and my daughter chose to sleep with her head at the wrong end of her bed so that whenever she opened her eyes she saw the City - she loved it! The shower arrangement with the on/off opaque window was not our preference - in our view these are great for double rooms but not ideal in a twin. Yes, if you were there alone or as a couple, then it would be great to shower whilst taking in the view, but not ideal for friend groups etc. Also, the doors to the bathroom were quite difficult to operate. Breakfast was ok - have had worse in a hotel - but have had better too. Would have liked fresh coffee and tea rather than using machines. One other thing - we got back to the hotel at 10.40pm - we wanted to go to the bar and have a drink before it closed at 11pm. However they refused to serve us, telling us that they close the till at 10, but allow guests to remain until 11. What a stupid arrangement! And finally, if you like your hotel room cool I have a top tip. The aircon is set to not go lower than 19, but if you ring reception they can override it and set it lower.
Stayed 1 night in Sep 2024

8/10 Good

Bally

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay shame the roof too was closed will be back
Stayed 3 nights in Aug 2024

2/10 Terrible

Tpain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Jul 2024