4/10 Poor
King Suet
Travelled with partner
7 Nov 2024
Disliked: Staff & service
Catch in experience was poor. Website and email said it’ll have someone to check in if you go between 3-6pm. I arrived at 4pm, the staff messaged me to say they can’t come in and left my key card at the reception. But the whole night she kept messaging me to WhatsApp my IDs to her, I told her I was not comfortable sending sensitive documents that way but she became rude and says I said I must do by 12am. Then she Kel hassling me to pay city tax so I asked when will she be at the hotel but she keeps telling me she can’t come in. It was stressful and a mess, big something you want during holiday. The room is also super noisy from the train ALL night and then construction during the day. Not a hotel I’ll recommend to a friend or family.
King Suet
Stayed 2 nights in Nov 2024