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"Love the staff, nice and helpful. Love the breakfast buffet. Location close to gotemba outlet. An hour bus ride to lake kawaguchi. Hotel is clean. Overall a pleasant stay. "

"Very conveniently located hotel for Gotemba Outlet Shopping purposes. Beautiful hotel & nice bedroom with Mt Fuji view. Gotemba Premium Outlet is right beside Hotel Clad. Lobby provides water (hot & cold) & green tea. Flaw: the staff are very strict on check in time, not a minute earlier allowed, exactly 3pm or after. Another thing to note: Hotel’s restaurant closes quite early & the restaurants / food court at Gotemba Premium Outlet closes by 8pm or earlier. So do make sure you get your...

"It was a weekend. Walking distance to many food places, shops, the train station.y stay was great. "

"Very good for restaurants and drinks."

"Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets."

"The cabin was very nice. I was late to check in by 10 minutes but I let the front desk know and they gave me another option to pick up my key. They ended up waiting for me anyways which was very sweet of them. Had a great stay!"

"Hotel conveniently located next to the Mishima Station (Shinkansen). with a wonderful view of Fuji san from the room. A very clean hot spring facility on the top floor with a view of the Mount Fuji. Recommend stay."

"We stayed here on our drive back into Tokyo, and the location was super convenient—right off the freeway. The staff was really friendly and even offered a complimentary drink and treat when we checked in. I didn’t get a chance to use the onsen, but I really wish I had. They provide lots of complimentary toiletries and Samue loungewear, which should only be worn in the room. We used their washer and dryer to clean some clothes, but after two rounds in the dryer, they were still quite damp. The...

"Everything was clean and comfortable. The rooms were huge, and the service was excellent. We could see Mount Fuji from our windows as well. A bit far from all the usual tourist attractions, but as we rented a car, that was fine for us. "

"Good location. Helpful staff. Good breakfast"

"This particular hotel is for people that are mainly self sufficient I wouldn't suggests it if you cannot mentally operate independent of being accompanied. the local area is amazing I'm a small town kinda guy theirs a brewery if you have the time and walk you'll hit the coast for a really good breeze. The hotel itself Is quiet and staff as well as other guests are nice. But I'd recommend this hotel if your a foreigner that can operate off your own mental agenda with little to no assistance...

"Very stunning view of Mount Fuji. Feels like you are at the base of the mountain looking up . Food was very delicious for the breakfast and dinner and Onsen was very private . Perfect for couples or families who enjoy a private getaway . Area is secluded so its away from the noise and crowd. 11/10"

"Dust in the corners of the room. Toilet seat was moving and getting detached. No mugs in the room, we went to reception and asked for it. Location was quiet and close to train station. "

"It is not new hotel but it is very clean and Japanese breakfast is very nice. About 20min walk from Mishima station. "