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Grand Hyatt Baha Mar

4.5 star property
Luxury resort on the beach, with 8 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Baha Mar

8 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
5 bars/lounges, 3 beach bars, swim-up bar, poolside bar
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Parking available
    Parking available
The price is NZ$594
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Grand, Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand, Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand, Executive Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand, Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom (Residence, Fountain View, West Tower)

Exterior

Room, 1 Bedroom (Residence, Fountain View, West Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Residence, West Tower)

Room, 1 Bedroom, Ocean View (Residence, West Tower)

Room, 1 Bedroom, Ocean View (Residence, West Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom (Residence, Fountain View)

Exterior

Deluxe Room, 1 Bedroom (Residence, Fountain View)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 114 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Bedroom, Ocean View (Residence)

Exterior

Deluxe Room, 1 Bedroom, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 114 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Fountain View, East Tower)

Suite, 1 Bedroom (Fountain View, East Tower)

Suite, 1 Bedroom (Fountain View, East Tower)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 95 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Ocean View Residence Vista

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Two Bedroom Ocean View Residence Vista

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 131 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Ocean View (East Tower)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (East Tower)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (ST Rivera)

Suite, 2 Bedrooms, Ocean View (ST Rivera)

Suite, 2 Bedrooms, Ocean View (ST Rivera)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Two Bedroom Fountain View Residence

Two Bedroom Fountain View Residence

Two Bedroom Fountain View Residence

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 131 sq m
  • Lagoon view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 232 sq m
  • Ocean view
  • Sleeps 7
  • 3 King Beds

View all photos for Connecting Rooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 84 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Ocean View (ST Monaco)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms, Ocean View (ST Monaco)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Hairdryer
  • 216 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Fountain View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Queen Beds (Fountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fountain View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (Fountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Hairdryer
  • 44 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 156 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Margaritaville Beach Resort - Nassau
Pool
Hot tub
Spa
Pet-friendly
8.4 out of 10, Very good, (1711)
The price is NZ$497
includes taxes & fees
1 Dec - 2 Dec
Margaritaville Beach Resort - Nassau
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About the area

Map
One Baha Mar Boulevard, Nassau, New Providence

What's nearby

  • Royal Blue Golf Club - 11 min walk - 0.9 km
  • Cable Beach - 3 min drive - 2.3 km
  • Straw Market - 8 min drive - 6.9 km
  • Bahamas National Trust Headquarters - 9 min drive - 7.7 km
  • Junkanoo Beach - 9 min drive - 5.6 km

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 10 min drive

Restaurants

  • ‪Café Madeleine - ‬6 min walk
  • ‪Baha Bay Beach Club - ‬8 min walk
  • ‪Marcus at Baha Mar Fish+Chop House - ‬7 min walk
  • ‪Stix - ‬6 min walk
  • ‪Pizza Lab - ‬6 min walk

About this property

Grand Hyatt Baha Mar

Luxury family-friendly resort near Cable Beach
Located close to Royal Blue Golf Club and Junkanoo Beach, Grand Hyatt Baha Mar provides a golf course, a casino and free water park access. This resort is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Treat yourself to Ayurvedic treatments, reflexology or a deep-tissue massage at ESPA, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and seafood. The health club offers fitness classes and yoga classes; other things to do include basketball, snorkelling and kayaking. Free in-room WiFi is available to all guests, along with a nightclub and 3 beach bars.
Other perks include:
  • 8 outdoor pools with a lazy river, a waterslide and cabanas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 9 outdoor tennis courts and a free beach club on-site
  • Express check-out, express check-in and supervised childcare (surcharge)
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 1800 rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and baths or showers
  • LED light bulbs, coffee/tea makers and ceiling fans

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: USD 45 for adults and USD 20 for children
  • 10 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Drift
  • Palms Cafe
  • Regatta Buffet
  • Shuang Ba
  • Stix

Family friendly

  • 8 outdoor pools
  • Children's club (surcharge)
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34 meeting rooms
  • Conference centre (82,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (244 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • 48-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 65 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 21.78 per accommodation, per night
  • Resort fee: USD 74.8 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 45 for adults and from USD 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Baha Mar Hotel Nassau
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau
Grand Hyatt Baha Mar Resort
Grand Hyatt At Baha Mar
Grand Hyatt Baha Mar Resort
Grand Hyatt Baha Mar Nassau
Grand Hyatt Baha Mar Resort Nassau

Frequently asked questions

Does Grand Hyatt Baha Mar have a pool?

Yes, this property has 8 outdoor pools.

How much does it cost to stay at Grand Hyatt Baha Mar?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Baha Mar on 17 Dec 2024 start from NZ$430.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Baha Mar pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 250 per pet, per week. Service animals are exempt from fees.

How much is parking at Grand Hyatt Baha Mar?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Baha Mar?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Baha Mar?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Hyatt Baha Mar located?

Nestled on the beach, this Nassau resort is within 2 mi (3 km) of Royal Blue Golf Club and Cable Beach. Junkanoo Beach and Straw Market are also within 6 mi (10 km).

Grand Hyatt Baha Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2152 out of 3718 reviews" "
Rating 8 - Good. 772 out of 3718 reviews" "
Rating 6 - Okay. 406 out of 3718 reviews" "
Rating 4 - Poor. 210 out of 3718 reviews" "
Rating 2 - Terrible. 178 out of 3718 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Louis Perez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was beautiful. Ideal walkability to the beach, amenities. The waterpark was amazing and it was clean. The staff at almost every post, restaurant, and food truck was rude and not very helpful but overall we loved the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfred

Stayed 5 nights in Oct 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Huge property with Multiple pools, good options and nice beach. Very welcoming and friendly staff,
Stayed 5 nights in Nov 2024

6/10 Okay

Eurvine James

Great location, too much noise from neighbors upstairs
Stayed 8 nights in Oct 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, beautiful, and as expected for the price. What was a shock was the food pricing. $22 for 8 wings, $6 for plain buttered toast, $70-$150 for a steak - not including sides... Most sides were $8-$15 each. A beer is $11-$13... $40 in cab fee to go anywhere - one way! We spent more in food and drinks than hotel and gambling. Will definitely rule this place out for future visits and research food prices in the future before booking!
Stayed 7 nights in Nov 2024

10/10 Excellent

Djamshid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Brittany

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire property is amazing. We were there for four days and didn’t even see everything they had to offer. The food was amazing at every location. The pools were clean, staff was friendly, rooms were spacious. It is EXPENSIVE to eat there, but that being said, we expected that and the quality of the food was so good that we didn’t even mind at the end of the day. If you can afford it, we spent roughly $400 a day on food and drinks for two adults without trying to be cautious. Again, not an affordable place but we were treating ourselves and were so pleased with the food, atmosphere, and service that we can’t complain. Highly recommend this resort if you’re able to afford it. You won’t regret it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Cindy

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Unfortunately we did not have a 10/10 experience here. The first room we were given had a horrible urine smell, we tried to contact the front desk by phone and was put on hold for 20 minutes then hung up on twice. We were able to get into a new room but the woman who helped us at the front desk was very unfriendly. The lady who cleaned our room mentioned we should have a cooler but we did not, our balcony doors lock did not work and the air conditioning was not working the last 2 nights. The staff at Costa was unfriendly and not very accommodating. The little shops/bars/drink huts workers were unpleasant as well. As much as they charge in service fees on top of the extremely high pricing, you would think the employees would be more pleasant but we just felt like we were annoying them. The prices are insanely high so I guess I expected a more pleasant experience. The scenery is stunning and the grounds are gorgeous on a positive note.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the happiest most friendliest people ever!!! Properties were STUNNING!!! Prices tooo high for everything but the rest was about as good as it gets!!!
Stayed 3 nights in Nov 2024

8/10 Good

Dominck

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property- food overpriced
Stayed 3 nights in Nov 2024

10/10 Excellent

mark antony

Stayed 4 nights in Oct 2024

6/10 Okay

Davonne

Liked: Cleanliness, property conditions & facilities
Didn’t like the treatment from staff at times
Stayed 3 nights in Nov 2024

8/10 Good

Davonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the female staff wasn’t friendly, didn’t really get any assistance with my bag to my room. I guess because I’m from Turks and Caicos Islands and my accent is similar to a Bahamian, I wasn’t treated as an international guest more of a local treatment where I had to figure things out. Good part was the men were nice and it was safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and professionalism of the staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricky D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Quilan Foster

Stayed 4 nights in Oct 2024

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful ans you don’t have go outside, it has everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Javonna

Liked: Cleanliness, staff & service, property conditions & facilities
The Beach Club and Water Park are the best. My kids could stay at the water park all day! The pools around the resort are really nice. The flamingo parade each morning had my kids up early! Next time I’m there I gotta do some gambling. Great resort. It’s huge so be prepared to walk a lot. My kids also enjoyed the arcade and The Sugat Factory. The first time I was there we had a suite. Which had a full kitchen, 2 full bathrooms & a washer & dryer. It was a very spacious room. With an amazing view. My second visit there a month later was just as nice as the first. Concierge even helped find someone to decorate our room for my daughter’s birthday that included a cake! She was so happy. The front desk staff remembered us from the 1st visit. All the staff were amazing. Restaurants were all good. But I especially loved Marcus & Cleo. Can’t wait to go back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Israel

Business traveller
Liked: Cleanliness, amenities
Beautiful property although very overprized. No one could explain to me what was included in the $68 resort fee. The highest I have ever seen. Much higher than Las Vegas.
Stayed 2 nights in Nov 2024