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The Shells Resort & Spa Phu Quoc

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for The Shells Resort & Spa Phu Quoc

Luxury Villa, Poolside
Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
Family Room, 2 Bedrooms, Ocean View | View from room
Luxury Suite, Ocean View | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Spa
The current price is NZ$129
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside

Luxury Villa, Poolside

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 80 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View

Premium Room, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 135 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 80 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Deluxe Room with Ocean View

Lobby

Premium Deluxe Room with Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Spa Inclusive Luxury Villa Garden

Minibar, in-room safe, individually decorated, individually furnished

Spa Inclusive Luxury Villa Garden

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Villa with Garden View

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite with Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Suite with Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Villa With Poolside

Minibar, in-room safe, individually decorated, individually furnished

Luxury Villa With Poolside

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

On the beach, white sand

Seashells Hotel and Spa Phu Quoc

  • Pool
  • All-inclusive
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, (491)
The price is NZ$173
includes taxes & fees
17 Mar - 18 Mar
Seashells Hotel and Spa Phu Quoc
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About the area

Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang

What's nearby

  • San Van Dong Duong Dong Stadium - 8 min drive
  • Phu Quoc Night Market - 9 min drive
  • Dinh Cau - 9 min drive
  • Ong Lang Beach - 15 min drive
  • Vinpearl Safari - 27 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive

Restaurants

  • ‪Bún Quậy Kiến Xây - ‬8 min drive
  • ‪Dong Tom Hum Lobster Cave - ‬8 min drive
  • ‪Eat Pray Love - ‬6 min drive
  • ‪Tin Tin Restaurant - ‬6 min drive
  • ‪Legend Revived - ‬7 min drive

About this property

The Shells Resort & Spa Phu Quoc

Luxury resort near Phu Quoc Night Market
You can look forward to a free return airport shuttle, a terrace and a garden at The Shells Resort & Spa Phu Quoc. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to a massage, a body treatment or reflexology at the on-site spa. The on-site restaurant, FLOW Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 1 meeting room and luggage storage
  • Smoke-free property, a computer station and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 134 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and separate baths/showers
  • Balconies or patios, wardrobes/cupboards and free infant beds

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • FLOW Restaurant

Things to do

  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 38.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Shells Resort & Spa Phu Quoc?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Shells Resort & Spa Phu Quoc on 25 Mar 2025 start from NZ$129.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Shells Resort & Spa Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Shells Resort & Spa Phu Quoc?

Self-parking and valet parking are free at this property.

What time is check-in at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Shells Resort & Spa Phu Quoc?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:00 AM to 6:00 PM on request.

Where is The Shells Resort & Spa Phu Quoc located?

This Phu Quoc resort is on the beach, 3.2 mi (5.1 km) from Phu Quoc Night Market, and within 20 mi (32 km) of Vinpearl Safari and Phu Quoc Prison. Sun World Hon Thom Nature Park is 24.6 mi (39.6 km) away.

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The Shells Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 568 reviews
Rating 8 - Good. 187 out of 568 reviews
Rating 6 - Okay. 54 out of 568 reviews
Rating 4 - Poor. 27 out of 568 reviews
Rating 2 - Terrible. 16 out of 568 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Too far from town
Stayed 2 nights in Feb 2025

8/10 Good

Ashleigh

The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
Stayed 7 nights in Dec 2024

8/10 Good

JONGHEE

It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

SHASHANK

It was great experience
Stayed 4 nights in Nov 2024

2/10 Terrible

Yen-nhi Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a five star hotel or resort. Grounds and villas need maintenance. Room was not up to standard of cleanliness for 5 star and price. Grout was black/moldy/exposed. Poor nighttime lighting. Hard accessibility to local scene. Limited staff.
Stayed 2 nights in Feb 2025

6/10 Okay

??

Liked: Cleanliness
Old facility. Its a natural thing but I saw the bird popping and showering in the pool.
Stayed 1 night in Jan 2025

8/10 Good

Diane

The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants. Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end.
Stayed 6 nights in Nov 2024

6/10 Okay

Dat

The property is dated and need much renovation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Great, would come back and stay here again!
Absolutely amazing, would come back and stay again - the staff are friendly, bedrooms super spacious and comfortable, and the setting is just unreal!
Stayed 4 nights in Oct 2023

6/10 Okay

Nhi

Liked: Amenities
Ocean View Room had an amazing view! The room was nice. Only complaint was service. Housekeeping did not leave us with clean towels, had to always request. Called to have toilet leak fix numerous times before someone came out. Service was extremely slow and lacking. Also lacking was the selection of restaurants on site, there was only 1 restaurant and 1 lounge on the property. Activities offered were lacking as well. The hotel is not conveniently located near shops and restaurants so having to call taxi/Grab costed a lot every day. The hotel does not seem to be upkept and seem old and not very modern compared to other hotels and was told this was one of the first hotel built on the island.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonata

This place is very peaceful and relaxing. Spacious rooms and very friendly staff.
Stayed 4 nights in Apr 2023

8/10 Good

Johnny Chinh

Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sa Canh

Like
Stayed 2 nights in May 2024

8/10 Good

bunvath

The transportations and the friendly staffs.
Stayed 3 nights in Apr 2023

10/10 Excellent

jenny

Loved our stay, minus the food.
Stayed 3 nights in Apr 2023

8/10 Good

TINA

The beach
Stayed 2 nights in Jun 2023

10/10 Excellent

Laura

It was quiet after a hectic time in the cities. Staff were veey attentive
Stayed 4 nights in Nov 2022

10/10 Excellent

Matthew

The property was well maintained even though tourism is still a bit down from covid. The views of the water and sunsets are beautiful and the pool and lounge area were clean and modern.
Stayed 2 nights in Nov 2022

10/10 Excellent

Truc

The staff were incredibly friendly and polite, which certainly made the experience at The Shells more enjoyable. The food and the bar had very good and tasty options. Stayed for two nights, and didn’t feel the need to go anywhere outside the property. It definitely met our high expectations.
Stayed 2 nights in May 2023

10/10 Excellent

Feng Ru

Good
Stayed 1 night in Feb 2024

8/10 Good

Sam

Resort condition
Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean.
Stayed 3 nights in Apr 2024

8/10 Good

YOUNGJE

During my vacation with my wife, everything there were good. I satisfied with their kindness and convinience in many things.
Stayed 3 nights in Jul 2022

8/10 Good

Ivy

Great resort design with layout, beautiful surrounding and private beach. Staff are helpful. Room is very roomy. Breakfast is very good. Love the BBQ dinner outdoor. Things need to be taken into attention is facility update and services. It is sad to see this beautiful resort goes under maintenance and services. Many doors hinges a loose and items are falling off like toilet paper holders...
Stayed 3 nights in Jan 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again.
Stayed 6 nights in Jul 2024