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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Superior Lakeview King
Exterior
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk
  • Room service
  • Bar
The current price is NZ$298
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Two Double Room With Lake View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed
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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Mall - 6 min walk - 0.6 km
  • TSS Earnslaw Steamship - 11 min walk - 0.9 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Multilingual staff, 3 meeting rooms and bike parking
  • Tour/ticket information, a banquet hall and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, fridges and heating

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Similar properties

Local cuisine

Copthorne Hotel & Apartments Queenstown Lakeview

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,002 reviews
The price is NZ$268
includes taxes & fees
9 Apr - 10 Apr
Copthorne Hotel & Apartments Queenstown Lakeview

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.

Payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 6 Apr 2025 start from NZ$298.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

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Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 377 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KA WAN

Good location, clean and cozy place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Staff was very helpful and place was great for walking down to main street
Stayed 2 nights in Dec 2024

10/10 Excellent

RACHEL

They were very accommodating as we had to stay an extra night because of lost luggage from plane. Very nice people. Highly recommend! Room clean and comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

This lovely property was very convenient to Queenstown, had beautiful views, and staff were friendly and helpful. We particularly enjoyed an open balcony space on the lounge floor where we could have a drink and sit with friends. All around, an excellent choice for us.
Stayed 1 night in Feb 2025

10/10 Excellent

Salman

Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Stayed 2 nights in Dec 2024

8/10 Good

James

Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ting Tuan

Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Josie

Beautiful views of the lake and mountains. Close to Town. Walkable to everything in town. The room was quaint and cozy. The resort is older than some of the newer resorts nicely maintained. The lobby and restaurant has great views. No elevator available to some of the rooms so you will need to carry your luggage. They do have porters to assist. I would recommend this hotel and would return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Aa
Stayed 2 nights in Feb 2025

8/10 Good

Meropi

Liked the location and the views. Didn't like the condotion of the hotel. It seems like it needs upgrade and more frequent cleaning.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stunning views and great location!
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Property conditions & facilities
Hotel was clean, great staff but room was very tired and well overdue a refresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Alannah

We loved our stay. The spa was amazing.
Stayed 9 nights in Aug 2024

8/10 Good

Marie

You could hear showers and toilets flushing from neighboring rooms, not very well insulated. It was somewhat difficult to navigate the different levels and "blocks" that comprise the hotel. The lake view was beautiful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

.
Stayed 1 night in Feb 2025

10/10 Excellent

John

We were upgraded to a suite with a fantastic view over the lake. Bed and shower were excellent. We used hotel parking which was convenient. Hotel is a 10 minute walk to shopping and restaurants with botanical garden access on the way.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmo-Smail

Great people, nature and food
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristy

A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Wonderful stay
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Loved the location and our room 1455
Stayed 3 nights in Aug 2024

6/10 Okay

Leanne

Liked: Property conditions & facilities
Location is great for walking into the town and the view of the lake from the room was nice. The staff were helpful and friendly but the room was dated. There was no air con in room but a fan and the window barely closed with the latch which was loose. Overall it suited me for the location but the rooms could benefit from updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mika

I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Staff did nothing about our complaint
Stayed 4 nights in Feb 2025

10/10 Excellent

Simon

Fantastic views and position.
Stayed 4 nights in Jul 2024