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Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.0 star property
Relax by the firepit under starry skies or recharge at our on-site restaurant. Enjoy seamless convenience with laundry services, parking, and tour assistance.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express And Suites Queenstown, an IHG Hotel

Courtyard
Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior
Suite, 1 Bedroom, Mountain View | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
  • Housekeeping
The price is NZ$382
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

View from room

Room, 1 Queen Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Standard Room, 1 King Bed (Gondola View)

Standard Room, 1 King Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, View (Gondola View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 4 min walk
  • TSS Earnslaw Steamship - 10 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown, an IHG Hotel

Upscale eco-certified hotel located in Queenstown City Centre
Free continental breakfast, a firepit and a garden are just a few of the amenities provided at Holiday Inn Express And Suites Queenstown, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Great Room Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a 24-hour front desk and luggage storage
  • A lift, tour/ticket information and 2 meeting rooms
  • Outdoor furniture, a TV in reception and a front desk safe
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 227 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • 49-inch Smart TVs with digital channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express And Suites Queenstown, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Queenstown, an IHG Hotel on 9 Feb 2025 start from NZ$382.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Self-parking is available for NZD 25.00 per day.

What time is check-in at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express And Suites Queenstown, an IHG Hotel located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens and Queenstown Arts Centre. Queenstown Beach and Queenstown Ice Arena are also within 10 minutes.

Holiday Inn Express And Suites Queenstown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 991 reviews" "
Rating 8 - Good. 204 out of 991 reviews" "
Rating 6 - Okay. 64 out of 991 reviews" "
Rating 4 - Poor. 17 out of 991 reviews" "
Rating 2 - Terrible. 17 out of 991 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tiffany, Felah

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service excellent food
Stayed 3 nights in Jan 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time , and the hotel was the perfect location. Breakfast included was a bonus . Would definitely stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Fresh, clean and new. Walk to town.
Stayed 1 night in Jan 2025

8/10 Good

Reuben James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to town. I didn’t like the parking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jehoshua, La Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen, Turnersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard, the duty manager, and his team were excellent during the 4 nights we stayed in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy 5 minute walk to the lake but you have to walk back up a steep hill
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, one of the best accommodations in town, stunning views from the lobby, clean rooms, friendly staff and great food at the buffet and restaurant. The coffee machine was tops, which it was available for use beyond the breaksfast window after 10am but overall loved it here. I'd definitely stay here when we return
Stayed 6 nights in Dec 2024

6/10 Okay

Sophia

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Queenstown is known to be pricey during the holidays and no surprise the rates were high, but if you are going to jack the rates up over the holidays at least staff the place properly. Check-in, service and breakfast were a zoo. Long waits and stressed staff. The rooms were very small for the price and there is completely inadequate parking at the hotel for the number of rooms they have (had to hunt around for nearby street parking each day). Would not go back again.
Stayed 4 nights in Dec 2024

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception checkin from the bar was unusual and also slightly unwelcoming. Staff a bit frosty. Room was fine , with good quality bedding . Bathroom had glass enclosure that was seen through from the bedroom - a bit inconvenient for our family group Breakfast was good, typical English cooked breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly & accommodating. Will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, free breakfast an added bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow there are so many wonderful things to say about Holiday Inn Express and Suites Queenstown. We stayed there in May 2023 for 7 nights and here are the highlights: * We had a corner suite on the top floor which had a panoramic window and the snow-capped mountain views from both windows was spectacular! Aside from the stunning views at all times, the room was also clean. * The downstairs dining / lounge area near the lobby was large and great and a beautiful space! There were 2 fireplaces on either side - one had these 2 tall comfy armchairs and the other had more seating. Many of the tables had power to charge devices and you could hang in this downstairs area day or night, rather than just your room. After a long day trip to Milford Sound it was so convenient to just sit in one of the armchairs in front of the fireplace with a hot meal, watching sport. * Our stay included buffet breakfast which was nice and the staff were friendly. * The location of the hotel was convenient as it was a relatively short downhill walk to the centre of town and you soon got used to the uphill walk back to the hotel. We cannot recommend this hotel highly enough! On our return back to Queenstown a week later we stayed elsewhere in a different part of town, but it just wasn't as lovely as the Holiday Inn.
Stayed 7 nights in May 2023

8/10 Good

Arron Yau On

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Masaru

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotel breakfasts ever. I tried the hotel restaurant for dinner my first evening and the baked salmon was inedible, so I didn't try any other meals there. The standard of cleanliness was high. The bed was comfortable and the room quiet, albeit surprisingly small. First time in many years (ever?) to not have a microwave in a Holiday Inn. Fitness room equipment was minimal, again a surprise in comparison with other Holiday Inns.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jenine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, bus stop out the front, washing machines and dryer conveniently located in hotel, excellent breakfast buffet.
Stayed 3 nights in Dec 2024

8/10 Good

Lavleen

Stayed 4 nights in Dec 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean.The staff was very supportive and helpful and the location was very convenient. Would definitely recommend.
Stayed 4 nights in Dec 2024