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Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites Queenstown, an IHG Hotel

Courtyard
Exterior
Suite, 1 Bedroom, Mountain View | View from room
Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Housekeeping
The price is NZ$399
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

View from room

Room, 1 Queen Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Standard Room, 1 King Bed (Gondola View)

Standard Room, 1 King Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, View (Gondola View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 4 min walk
  • TSS Earnslaw Steamship - 10 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown, an IHG Hotel

Upscale eco-certified hotel located in Queenstown City Centre
Free continental breakfast, a firepit and a garden are just a few of the amenities provided at Holiday Inn Express And Suites Queenstown, an IHG Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Great Room Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Self-parking (surcharge), multilingual staff and smoke-free property
  • A lift, a front desk safe and 2 meeting rooms
  • Outdoor furniture, helicopter/aeroplane tours and a 24-hour front desk
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 227 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • 49-inch Smart TVs with digital channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express And Suites Queenstown, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Queenstown, an IHG Hotel on 8 Jan 2025 start from NZ$399.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Self-parking is available for NZD 25.00 per day.

What time is check-in at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express And Suites Queenstown, an IHG Hotel located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens and Queenstown Arts Centre. Queenstown Beach and Queenstown Ice Arena are also within 10 minutes.

Holiday Inn Express And Suites Queenstown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 952 reviews" "
Rating 8 - Good. 194 out of 952 reviews" "
Rating 6 - Okay. 62 out of 952 reviews" "
Rating 4 - Poor. 17 out of 952 reviews" "
Rating 2 - Terrible. 16 out of 952 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean.The staff was very supportive and helpful and the location was very convenient. Would definitely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mei

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms with lovely views... breakfast included for everyone. Brand new ..looks like W chalet. Very cool.
Stayed 3 nights in Dec 2024

2/10 Terrible

Apurva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property 90 mins before the check-in time of 3PM and were told to come back at the official check-in time. We went for lunch and were back at the property at 4:15PM and our room was still not ready! So, almost 2 hours after arriving at the hotel - we still didn't have a room. The front desk tried to make-up for this by offering us a drink voucher...the same thing they were offering all other guests. So not really an apology. Then, the room itself was small and the darkening shade didn't work at all. I do not recommend this property to anyone. So many other great places to stay in Queenstown.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Maria

Liked: Cleanliness, amenities
Overall rating is 3 due to multiple issues experienced during my stay. Location and moderate cost are primary reasons for a higher rating. Issues: The hotel does not seem well organized. First, my room was not ready at the published 3pm checkin. I actually arrived around noon, and reception kindly reiterated that check in was not til 3 pm. I was understanding as this is standard across hotels. Problem was when I returned at 3pm to check in, my room was still not ready. That was frustrating and annoying as i had patiently waited for hours, followed up, and expected hotel staff to honor the policy and be prompt. Second, day 2 i got locked out of room due to checkin error. I had to return to reception to resolve. Then I came back to a room that had not been housekept; due to be checkin error, the housekeeping staff thought the room was vacant. Third, i called reception to advise that housekeeping skipped my room, and i needed clean towels. I had to wait 2 hours for the towels. It wasn't until my 2nd follow up call that reception had apparently forgot my request. Fourth, it's a bit difficult to circumvent this in Queenstown, but the hotel sits atop a steep hill. Was not fun to have to climb the hill to the hotel, but at least it was good exercise! Major pro: hotel is less then 10 minutes from the central waterfront and social activities. Overall, the most disappointing service I've experienced in a hotel in decades.
Stayed 6 nights in Nov 2024

8/10 Good

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and down a hill to reach town center otherwise great location. Parking unavailable as lot was full. Very difficult to find parking in immediate area they said due to New Zealand marathon weekend. No drawers or area to place luggage so no ability to unpack at this hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mohanan, Cupertino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
walkable location to lake and downtown. limited paid parking. lots of construction around the property so road access was confusing. the hotel was crowded with tour groups so check in & breakfast services was time consuming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are very helpful and friendly. Eat in options are convenient and great quality. Hotel is an easy walk into town where you can explore queenstown and experience the wilderness. There is a local bus stop just around the corner making it easy to access the airport and other towns such as Arrowtown. Hotel is very clean with every modern convenience you can think off.
Stayed 5 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Very secure, quiet, clean and comfortable. Loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the mountain and gondola, easy walk to waterfront and shops. Breakfast is basic and could include more egg options like omelettes and better coffee
Stayed 2 nights in Oct 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John Anton

Stayed 5 nights in Sep 2024

8/10 Good

Laura, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times. We ski so good facilities for us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mandy Man Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, with friendly staff, clean and quiet environment, and walking distance to town centre :-)
Stayed 4 nights in Oct 2024

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to almost everything, the included breakfast is great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Letisha Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Close to town, amazing moubtain view from our room and friendly staff. We will be back
Stayed 5 nights in Oct 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 3 nights in Oct 2024