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Aleph Rome Hotel Curio Collection by Hilton

5.0 star property
Luxury Rome hotel in Rome City Centre with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aleph Rome Hotel Curio Collection by Hilton

Property amenity
Indoor pool, seasonal outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Terrace (Prestige) | View from room
2 bars/lounges, cocktail bar, rooftop bar, lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Spa
  • Gym
The price is NZ$617
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite (Basilio)

Suite (Basilio)

Suite (Basilio)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Barberini)

Suite (Barberini)

Suite (Barberini)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 75 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Aleph)

Suite, 1 King Bed (Aleph)

Suite, 1 King Bed (Aleph)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 111 sq m
  • Sleeps 7
  • 4 King Beds and 1 Queen Bed

View all photos for Comfort Single Room, 1 Queen Bed (Superior)

Comfort Single Room, 1 Queen Bed (Superior)

Comfort Single Room, 1 Queen Bed (Superior)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Connecting Rooms)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room, Multiple Beds (Connecting Rooms)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 55 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Twin Room (Prestige)

Twin Room (Prestige)

Twin Room (Prestige)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Prestige)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Prestige)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Costantino)

Suite (Costantino)

Suite (Costantino)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Augusto)

40-inch flat-screen TV with premium TV channels, TV, pay films

Suite (Augusto)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Prestige)

Room, 1 King Bed, Terrace (Prestige) | View from room

Room, 1 King Bed, Terrace (Prestige)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Via di San Basilio 15, Rome, RM, 00187

What's nearby

  • Spanish Steps - 10 min walk
  • Piazza di Spagna - 10 min walk
  • Trevi Fountain - 10 min walk
  • Pantheon - 17 min walk
  • Colosseum - 4 min drive

Getting around

  • Barberini Station - 3 min walk
  • Rome Termini Station - 14 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 46 min drive

Restaurants

  • ‪Sina Bernini Bristol - ‬3 min walk
  • ‪Moma - ‬1 min walk
  • ‪Tullio - ‬1 min walk
  • ‪Giuda Ballerino - ‬2 min walk
  • ‪Charlotte Cafè & Entrecôte - ‬3 min walk

About this property

Aleph Rome Hotel Curio Collection by Hilton

Luxury eco-certified hotel near Spanish Steps
A short walk from Piazza di Spagna and Trevi Fountain, Aleph Rome Hotel Curio Collection by Hilton provides a poolside bar, a corner/local shop and a rooftop terrace. Treat yourself to a facial, a body treatment or a manicure/pedicure at Le Caveau By Narducci Hair & spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a library.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), concierge services and a porter/bellboy
  • Massage treatment rooms, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 80 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, showers and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, highchairs and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 55 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1930s Restaurant
  • Cognac Lounge
  • Onyx Bar
  • Sky Blu Restaurant
  • Sky Blu Rooftop Pool Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,206 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (140 centimetre high)
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 August to 18 August:
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
  • Spa fee: EUR 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 35 per person
  • Valet parking fee: EUR 55 per day
  • Pet fee: EUR 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number IT058091A1GVCW7VXX

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:30 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aleph Boscolo
Aleph Boscolo Hotel
Aleph Boscolo Luxury
Aleph Boscolo Luxury Hotel Rome
Aleph Boscolo Luxury Rome
Aleph Hotel
Boscolo Aleph
Boscolo Hotel Aleph
Hotel Aleph
Hotel Aleph Boscolo
Aleph Rome Hotel Curio Collection by Hilton Rome
Aleph Rome
Boscolo Aleph Rome
Boscolo Aleph Hotel Rome
Aleph Rome Hotel Curio Collection by Hilton Hotel
Aleph Rome Hotel Curio Collection by Hilton Hotel Rome

Frequently asked questions

Does Aleph Rome Hotel Curio Collection by Hilton have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:30 AM to 6:30 PM.

How much does it cost to stay at Aleph Rome Hotel Curio Collection by Hilton?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Aleph Rome Hotel Curio Collection by Hilton on 24 Dec 2024 start from NZ$580.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aleph Rome Hotel Curio Collection by Hilton pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Aleph Rome Hotel Curio Collection by Hilton?

Valet parking is available for EUR 55 per day.

What time is check-in at Aleph Rome Hotel Curio Collection by Hilton?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aleph Rome Hotel Curio Collection by Hilton?

Checkout is at noon.

Where is Aleph Rome Hotel Curio Collection by Hilton located?

This family-friendly Rome hotel is located in the historical district, within a 10-minute walk of Via Veneto, Spanish Steps and Trevi Fountain. Piazza di Spagna and Via del Corso are also within 15 minutes. Barberini Station is only a 3-minute walk and Repubblica - Opera House Station is 10 minutes.

Aleph Rome Hotel Curio Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 378 reviews" "
Rating 8 - Good. 58 out of 378 reviews" "
Rating 6 - Okay. 17 out of 378 reviews" "
Rating 4 - Poor. 10 out of 378 reviews" "
Rating 2 - Terrible. 3 out of 378 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

SEEMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food is a bit overpriced onsite but that’s normal. Great for walking to tourist attractions and lots of shopping. If you are there for a few nights then be sure to book a time slot at the spa- use of the sauna, pool, hammam is complimentary but you have to reserve your time. The lady down there wasn’t very nice but we found the actual hotel staff to be incredible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, spotless everywhere, friendly and helpful staff and spacious room and bathroom
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca, Porter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, very centrally located hotel. The staff was very accommodating and friendly and the rooms were comfortable and very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, helpful and interested in making the stay great. A rooftop pool is rare in central Rome. Great value
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, upscale, friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2024

6/10 Okay

jhanna

Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
It went exactly as planned, I recommend it
Stayed 6 nights in Aug 2024

10/10 Excellent

Erik

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location, 12 min walk to the spanish steps and 10 min walk to the gardens. It is very beautiful hotel with amazing staff. The breakfast is a must!! We had the best time and highly recommend this hotel. It feels like five star hotel for sure.
Stayed 2 nights in Aug 2024

6/10 Okay

Janette

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and the staff was very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Avedis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the service was incredible. My computer broke during the trip and the staff were able to help me with alternative options. At check-in they provided free drinks while we waited for our rooms to be ready. David upgraded my room which was also super nice. The location is great, 12 min walk to the gardens and 10 min to the Spanish Steps. Overall really enjoyed my stay and I will definitely be a returning customer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ninfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff & location.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel in a great location. The staff were very attentive and nice. The only thing I would say is if there was a way they could open the pool for more hours in the day would be fantastic!
Stayed 3 nights in Aug 2024

10/10 Excellent

Houssein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and amazing staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

aseel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and staff
Amazing stay at Aleph Rome hotel! We were on our honeymoon and the hotel surprised us with fruits and a cake and a letter. Amira was the go-to in everything we need. She helped us in all our requests and needs and was the best concierge we ever had in any hotel! She made us feel like we were at home. She gave recommendations on restaurants and coffee shops and helped us navigate any issues. Also Muhammad was very helpful and accommodating in all our needs and was very nice! Wonderful stay thanks to Amira and Muhammad, and we will choose this hotel again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the high temperatures in Rome, we decided to remain along the coast (Sorrento) for a few more days, and spend just 1 night in Rome before returning home. That said, we spent the entire 1-night stay at this luxury hotel. The service was great, from the bellman Mohammed, and Stefano(?) in reception, to the fine service we received from Alessandro (?) who served us in the lobby bar and the rooftop restaurant for dinner. Everything was top-notch. Oh, can’t forget to mention the very comfy bed in our lovely room. Thank you Aleph Rome Hotel. Arrivederci
Stayed 1 night in Jul 2024

10/10 Excellent

rakesh, nashua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, quality hotel
We chose this hotel because my family wanted a pool. It turned out to be a good decision because it was about 100 degrees every day we were in Rome. The people who work there are very helpful and friendly and they all speak English. The hotel has some general service quirks. There's a bar in the lobby but in 4 days I never actually saw someone working at it. There's a cigar/whiskey lounge off the lobby but the one time I tried to get a whiskey they called a guy over to help and he said the whiskey was up on the roof at the pool bar and he'd have to go check what they had in stock or something like that. It seemed like a big hassle (European service is almost universally slow and definitely noticeably slower than anything in the US even at its best) so I said to forget it.
Stayed 4 nights in Jul 2024