Barcelo in San Juan

"I stayed here a few years ago and it was great. This past visit, the hotel has taken a turn. The tub was clogged, the bathroom floor dirty, there were no extra towels, and the parking card did not work the first day. The hotel continues to be in an awesome location and has a lot of potential, but management needs to put a better effort in the details."

"The staff was excellent, all very friendly and welcoming"

"Everything"

"Got there early after a cruise and was able to get our room before 3pm that was really nice. Spacious rooms and there breakfast was good."

"Great service from all staff. "

"The entire staff at La Concha is wonderful. All are welcoming and friendly. The facility is always clean and well maintained. We return every November to celebrate our anniversary, and we are never disappointed by the caring and warmth by the staff at the resort."