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"We love this hotel I will recommend "

"Gran experiencia Cerca de todo. Muy organizado el staff en cada detalle. Ciertamente volverémos! "

"Great attention of the staff very clean nice set up very accessible "

"This was my second trip to Papallacta and it was worth a return trip. Staff were friendly and helpful. From remembering the lactose intolerant person in our group (bringing a small pitcher of hot chocolate made with almond milk twice) to remembering the kids’ names to helping our teen when he was locked out of our room, Orlando was perfection. Be sure to relax with a massage after taking a hike in the stunning mountains. "

"The stay was quiet and very comfortable room, I used the massage service that was excellent and the food as well,was delicious. The spa and the hot tub were pleasant and I enjoyed the beautiful view. I was told to stay at this hotel for its tranquility and liked me so much"

"excelente hotel"

"I loved staying here. It is a beautiful hotel with wonderful gardens and pool. The staff were very attentive and helpful. It was very clean and quiet."

"An above average place in an upscale Quito neighborhood. It provides a great breakfast, polite and helpful staff. Several of my friends have stayed there. They all like it. I prefer boutique type smaller hotels. "

"I always stay here when in Quito as the customer service has always been exceptional. Plus the hotel is really beautiful and comfortable. Highly recommend."

"Loved it. "

"THE STAFF WAS PROFESSIONAL."

"The place was very pretty and unique—lots of history. Room was very nice. Staff very helpful and friendly. Would stay here again!"