Silverlake Winery Tours and Activities

Staff is helpful n pleasant!!

I love the staff here, and the rooms are big and spacious. The overall hotel is a bit run down however. Needs paint, furniture upgrades in most of the bars and restaurants, the elevators are always down and it’s frustrating to wait for the only working one in a 64 floor tower. Expedia VIP/Gold status means zero here. They do not recognize those “perks” or give them. Again the staff is amazing. But the ownership seems to be letting this once grand hotel sink Since the Hangover movie success the hotel also seems to be over run with a lower standard of guest. Expect a lot of back packers, tattooed gym rats, tanks tops and flip flops. Like they’re at the beach. Loud, raucous and impolite. Not the same as it once was in its glory days. I would still Recommend it however, as the service is still fantastic, the food and views are amazing. Their Hospitality (and that’s what it’s all about) is first class.

Free afternoon tea, free daily laundry, free evening treats, beautiful property, excellent staff.