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Mercure Siracusa Prometeo

4.0 star property
Hotel in Syracuse with full-service spa and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Siracusa Prometeo

Terrace/patio
Property amenity
Exterior
Body treatments, body scrubs, facials, massage/treatment rooms
Body treatments, body scrubs, facials, massage/treatment rooms

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Viale Teracati 20, Syracuse, SR, 96100

What's nearby

  • Roman Amphitheatre of Syracuse - 5 min walk
  • Archaeological Park of Neapolis - 7 min walk
  • Greek Theatre of Syracuse - 8 min walk
  • Lungomare di Ortigia - 4 min drive
  • Cathedral of Syracuse - 6 min drive

Getting around

  • Syracuse Station - 16 min walk
  • Catania (CTA-Fontanarossa) - 46 min drive

Restaurants

  • ‪Neri Alfio - ‬4 min walk
  • ‪Riccioli Carmelo Bar - ‬7 min walk
  • ‪Pizzeria Don Chisciotte di Amato Alberto - ‬7 min walk
  • ‪Bar Ulma - ‬5 min walk
  • ‪Pasticceria Bar Leonardi - ‬2 min walk

About this property

Mercure Siracusa Prometeo

Upscale hotel near a train station
You can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe at Mercure Siracusa Prometeo. Adventurous travellers may like the cycling at this hotel. Treat yourself to a body scrub, a manicure/pedicure or a facial at the on-site spa. The on-site restaurant, Dionisio Bistrot, offers brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Self-parking (surcharge), express check-out and express check-in
  • Babysitting (surcharge), a banquet hall and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and hairdryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dionisio Bistrot

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 20 December and 12 January.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self-parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT089017A1HWAYLUVH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse

Frequently asked questions

Does Mercure Siracusa Prometeo have a pool?

Yes, this property has an outdoor pool.

Is Mercure Siracusa Prometeo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Siracusa Prometeo?

Self-parking is available for EUR 10 per day.

What time is check-in at Mercure Siracusa Prometeo?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Siracusa Prometeo?

Checkout is at noon.

Does Mercure Siracusa Prometeo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Mercure Siracusa Prometeo located?

Situated in Syracuse, this spa hotel is within a 5-minute walk of Roman Amphitheatre of Syracuse, San Nicolo dei Cordari and Catacombs of St. John. Museo Archeologico Regionale Paolo Orsi and Papyrus Museum are also within 10 minutes. Syracuse Station is 16 minutes by foot.

Mercure Siracusa Prometeo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 440 reviews" "
Rating 8 - Good. 164 out of 440 reviews" "
Rating 6 - Okay. 24 out of 440 reviews" "
Rating 4 - Poor. 5 out of 440 reviews" "
Rating 2 - Terrible. 5 out of 440 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Irene

Stayed 2 nights in Oct 2024

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool, restaurant and bar were welcoming and staff friendly. Great way to spend an afternoon/evening. Easy walk to Ortigia from hotel so it was convenient to leave our car at the hotel and visit Ortigia on foot.
Stayed 1 night in Oct 2024

6/10 Okay

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very very helpful. Sylvia , Umberto and Simon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails! Beds very comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Travelled with group
Large comfortable room. Poor space around the pool. Expensive drinks. Poor breakfast. Good position but a bit out from the town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely good location near the archaeological park. Very helpful staff.
Stayed 7 nights in Aug 2024

8/10 Good

Caitlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Would not choose again and if information was clearer about property and vicinity
Stayed 3 nights in Aug 2024

8/10 Good

Zofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room was very noisy and felt old and in.need of refurbishment. Every sound from rooms above and on the same floor could be heard despite the room being advertised as soundproofed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Stayed 3 nights in Jul 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had bedbugs and I was bitten about 50 times. It's ruined our vacation. We spent all day doing expensive laundry rather than enjoying Syracuse. The hotel offered to change rooms but no compensation for the cost of the laundry, suffering or lost time. I'm likely going to have scars from this. It's truly awful. AVOID Update: to rectify the situation they offered loyalty points for a future stay, which I refused. They gave me a refund of $115 instead, which was for 1 night, plus a couple of free meals at the hotel bar. Laundry cost 60E plus several hours in the heat. Not worth it.
Stayed 2 nights in Jun 2024

8/10 Good

Luz, Miami Beach

Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Vinit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Dr Janine

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff and convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb staff from top to bottom
Stayed 3 nights in Feb 2024

10/10 Excellent

Lawrence, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Excellent breakfast, courteous staff especially Umberto
Stayed 1 night in Oct 2023