Kempinski Hotels & Resorts in Xi'an

"Great services "

"3rd floor restaurant is poor management, people smoke in restaurant "

"The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable. "

"Friendly staffs always willing to help and assist. Good location. Just besides the Wall City as well as shopping centres. Lot of food choices "