Phoenix
Riverfront hotel with free breakfast and fitness centre
Photo gallery for Phoenix
Reviews
9.4 out of 10
Exceptional
Popular amenities
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Room options
View all photos for Room
Room
Highlights
Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Sofa bed - double
Down duvet
View all photos for Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn)
Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn)
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2012
Blackout curtains
Down duvet
Private bathroom
View all photos for Standard Double Room (Matterhorn View from Balcony)
Standard Double Room (Matterhorn View from Balcony)
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
View all photos for Standard Double Room, 2 Single Beds
Standard Double Room, 2 Single Beds
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
View all photos for Superior Double Room, 2 Single Beds
Superior Double Room, 2 Single Beds
Highlights
Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
View all photos for Deluxe Double Room, 2 Single Beds
Deluxe Double Room, 2 Single Beds
Highlights
Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2012
Blackout curtains
Separate bedroom
Similar properties
Alpenhotel Fleurs de Zermatt
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (657)
The price is NZ$623
includes taxes & fees
1 Dec - 2 Dec
About the area
Untere Wiestistrasse 11, Zermatt, VS, 3920
About this property
Property amenities
Room amenities
Policies
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Nearby parking fee: CHF 20 per day (22966 ft away)
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Phoenix Hotel Zermatt
Phoenix Zermatt
Phoenix Hotel
Phoenix Zermatt
Phoenix Hotel Zermatt
Frequently asked questions
Phoenix Reviews
Reviews
9.4
Exceptional
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
Travelled with family
22 Oct 2024
Liked: Amenities
Stayed 4 nights in Oct 2024
4/10 Poor
Dr.rajpal
12 Oct 2024
Dr.rajpal
Stayed 1 night in Oct 2024
10/10 Excellent
John
Travelled with family
2 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John
Stayed 2 nights in Sep 2024
8/10 Good
Edmund
Travelled with partner, Travelled with group
30 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Edmund
Stayed 2 nights in Sep 2024
10/10 Excellent
kathy
23 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities
kathy
Stayed 2 nights in Sep 2024
10/10 Excellent
Kin Hin
Travelled with family, Travelled with pets
12 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kin Hin
Stayed 2 nights in Sep 2024
8/10 Good
Rich
Travelled with partner
10 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich
Stayed 3 nights in Sep 2024
10/10 Excellent
Mark
Travelled with family
11 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Mark
Stayed 2 nights in Aug 2024
10/10 Excellent
Robert
Travelled with partner
20 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert
Stayed 3 nights in Jul 2024
10/10 Excellent
Thor
16 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Thor
Stayed 2 nights in Jul 2024
10/10 Excellent
Suzanne
Travelled with family
5 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, cozy hotel great value
Suzanne
Stayed 2 nights in Jul 2024
6/10 Okay
Nirvikar, St Louis
21 Jun 2024
Disliked: Staff & service
Nirvikar
Stayed 2 nights in Jun 2024
10/10 Excellent
Stefania
7 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Stefania
Stayed 3 nights in Jun 2024
10/10 Excellent
Senna Mei San
2 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Zermatt
Senna Mei San
Stayed 3 nights in May 2024
10/10 Excellent
Kim, Cannon Falls
Travelled with partner
31 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim
Stayed 2 nights in May 2024
8/10 Good
Kenneth
30 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Kenneth
Stayed 1 night in May 2024
10/10 Excellent
Paul
Travelled with family
16 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul
Stayed 6 nights in Mar 2024
10/10 Excellent
Jon, Happy Valley
Travelled with partner
22 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jon
Stayed 6 nights in Feb 2024
10/10 Excellent
Irina
26 Jan 2024
Irina
Stayed 2 nights in Jan 2024
10/10 Excellent
True
Travelled with family
12 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities
True
Stayed 1 night in Jan 2024
10/10 Excellent
Leah Czarina
Travelled with family
29 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Helpful Staff
Leah Czarina
Stayed 1 night in Sep 2023
6/10 Okay
Mike
25 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mike
Stayed 1 night in Sep 2023
8/10 Good
Michael
3 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Michael
Stayed 1 night in Oct 2023
10/10 Excellent
Michael, Dundas
Travelled with partner
28 Sept 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael
Stayed 2 nights in Sep 2023
10/10 Excellent
Martita
Travelled with family
17 Sept 2023
Liked: Staff & service, amenities, property conditions & facilities
Martita
Stayed 4 nights in Sep 2023
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