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Hôtel Montmorency

3.0 star property
Find serenity in this charming hotel’s garden and spa. Relax by the pool with sun loungers and enjoy an unforgettable stay.

Photo gallery for Hôtel Montmorency

Outdoor pool, pool loungers
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Garden
Premium Deluxe
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
The current price is NZ$172
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Large Suite | Living area

Large Suite

Highlights

Deck/patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 180 sq m
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Single Beds

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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9.4 out of 10, Exceptional, 189 reviews
The price is NZ$171
includes taxes & fees
16 Mar - 17 Mar
Mercure Carcassonne la Cite Hotel
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About the area

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Historic Fortified City of Carcassonne - 4 min walk
  • Le Musée de la Torture de Carcassone - 5 min walk
  • Aude Gate - 5 min walk

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪L'Escargot - ‬5 min walk
  • ‪Le Trouvère - ‬5 min walk
  • ‪Les Terrasses de la Cité - ‬5 min walk
  • ‪Maison du Cassoulet - ‬5 min walk
  • ‪Le Marcou - ‬4 min walk

About this property

Hôtel Montmorency

Family-friendly hotel in the historical district
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hôtel Montmorency. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at the on-site spa. In addition to a bar and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Babysitting (surcharge), a computer station and a TV in reception
  • A front desk safe, massage treatment rooms and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hôtel Montmorency?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hôtel Montmorency on 7 Mar 2025 start from NZ$163.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Montmorency pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Montmorency?

Self-parking is available for EUR 15 per night.

What time is check-in at Hôtel Montmorency?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Hôtel Montmorency?

Checkout is at 11 AM.

Where is Hôtel Montmorency located?

This family-friendly Carcassonne hotel is located near the airport, just steps away from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within 5 minutes. Carcassonne Station is 25 minutes by foot.

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Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 505 reviews
Rating 8 - Good. 204 out of 505 reviews
Rating 6 - Okay. 53 out of 505 reviews
Rating 4 - Poor. 20 out of 505 reviews
Rating 2 - Terrible. 2 out of 505 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nelson

Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Mindy

Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

Le

Love this hotel. Friendly staff and safe and clean. 👍
Stayed 1 night in Sep 2024

8/10 Good

Bibria

Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Stayed 1 night in Nov 2024

10/10 Excellent

Clair

Lovely stay
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

James

Fantastic Hotel
Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ian

Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Stayed 4 nights in Aug 2023

8/10 Good

Deborah

Excellent location, nice hotel
Perfect location. We went to Carcasson Cite every night for dinner. It is just steps from hotel. Hotel staff very nice. Food was good in their restaurant. Parking is easy. Room had little patio, but too cold now. Patio door did not lock. Never fixed. Area feels super safe, though. Cite shops cute, mostly touristy. Amorino gelato there. Good stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lam

Room is little small but the hotel is across from the Medieval castle
Stayed 1 night in May 2024

8/10 Good

Jane

Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!
Stayed 4 nights in Sep 2024

4/10 Poor

Maria Luisa

Not very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Fantastic stay in March
We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
Stayed 1 night in Apr 2024

6/10 Okay

John

The hotel had a great location and excellent parking facilities, but the room was impossibly small and the shower controls took me a half hour to figure out and could never maintain constant temperature. Consequently, we avoided showering.
Stayed 2 nights in Oct 2024

8/10 Good

Lucie

Pricey so is the food.
Stayed 1 night in Apr 2024

10/10 Excellent

Leila Sadat

Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Small but clean rooms, great service. Awsome location
Stayed 1 night in Sep 2023

8/10 Good

Carol

Great location to walk up to the City.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.
Stayed 1 night in Jul 2024

4/10 Poor

Adele

Liked: Staff & service
Room was basic & very small. Thin curtains with street lights shining through. A/C was too noisy to have on. Informed hotel 2 months in advance that we were vegan….still served yogurt, butter, cakes & pastries for breakfast. All we could eat was rolls & an apple. Plus is the location & parking.
Stayed 1 night in Sep 2024

4/10 Poor

Joni

Liked: Staff & service, property conditions & facilities
The property is run down. It could use some upgrades. Air conditioning is shared by 4 rooms so doesn’t work. Decorating could be better. Cheap wall paper to cover old walls. Hallways painted black and carpet is dirty and worn.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Amazing hotel and incredible location… watching fireworks for bastille day from the hotel garden. We can’t wait to return again very soon
Stayed 2 nights in Jul 2023

8/10 Good

Mick

Nestled in the shadow of the walls of the town of Carcassonne the hotel is the perfect base for exploring. Check-in was a breeze and, once settled, the staff helped us with directions to find a restaurant for dinner. They provided recommendations and tried to book but the restaurant was not answering. Breakfast was delicious with freshly boiled eggs to order and a plentiful selection of food. The only negative was that the car park entrance is potholed making entry difficult. There is a rear entrance that is flat but it would be good if the issues at the front could be fixed. All in all it was a great place to stay and I'd heartily recommend it.
Stayed 2 nights in Sep 2024