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"Extremely slow check-in process, our room was only ready at 5:30pm, desk service was poor. Our room was not cleaned and towels were not replaced for 2 days. I needed to go down to the reception to ask for toilet paper. Staff has poor English knowledge. Food selection was below our expectations. At dinner, there was no table service for drinks, only a single and slow waitress at the bar with a long queue to get some drinks. Hotel facility was good especially for skiing. In general, great hotel...

"Only thing was it was unusally hot while we were there and there is no A/C in the rooms. Luckily it cooled down at night so it was bearable "

"I originally planned to stay for just one night, but I was so impressed by the exceptional service, prime location, and overall quality of the property that I extended my stay for two additional nights. The property is ideally situated away from the noise and pollution of the city, offering a peaceful and relaxing environment. Despite its tranquil setting, it’s conveniently accessible with taxis and buses readily available for transportation. The complimentary breakfast was a highlight of my...

"The hotel is fine and in decent condition. The walls are thin enabling me to hear my neighbors' TV. The staff were generally unable to converse in English and thus I had to use my broken German to try to get by - this resulted in my interactions with all but one person (a waitress at breakfast) being terse and cold - which is not/not typical for Austrians. The heat is set too low and thus led to some shivers during the night (needed two blankets to keep warm) and the shower doesn't have a...

"Good location, accommodation and facilities for all ages."