8/10 Good
yash
Travelled with partner
17 Jan 2025
Liked: Cleanliness, staff & service, amenities
Location, location, location!
We had a great stay here. The rooms were clean, and the staff was nice for the most part. It’s very walkable, and it’s a 5-min walk to the Duomo and right next to the shopping mall. We felt quite safe when we were there. Although we didn’t eat there, the rooftop restaurant had nice views, and the drinks were good.
We stayed in one of the renovated rooms, so it was very spacious - the first room we got was cramped and had a strong smoke smell - when we called, they said that they couldn’t change the room because they were at capacity and would send someone with a spray - we were there for 3 days, staying in a cramped room with a smoke smell wasn’t an option - I went downstairs, talked with the front desk, and she was kind enough to move us to another room (same category) - and this room was very spacious, clean, and didn’t have a smoke smell. Made our stay here very pleasant.
yash
Stayed 3 nights in Dec 2024