El Cid in Playa del Carmen

"great for families"

"Best resort I have ever stayed at. "

"Family vacation Beach access and service was excellent Staff very attentive "

"Very palatial. Great place. The beach was somewhat damaged from the last hurricane but is still beautiful and functional."

"Gorgeous hotel, like no other hôtel I have stayed out. The pure beauty of the resort makes you not want to leave "

" The service was outstanding overall. The activities staff went above and beyond. The bartenders always aimed to please. The spa was a wonderful treat. We greatly enjoyed the different food, drink, and entertainment options. - The process for getting dinner reservations at the special restaurants was inconsistent and poorly communicated. We missed having a hot tub in the pool area. Not handicapped accessible-lots of steps, and a good amount of walking for a handicapped person. We had wonderful, personal service at all of the restaurants except the Mexican one. We had 2 lunches and a dinner there, and the service was slow. Tipping-the whole thing is unclear-publishing some guidelines for when to tip, how much is appropriate/expected would be so helpful for guests. "

"Great service all around with the best rooftop pool and bar area. Some shops and bar nearby did try to rip us off but the hotel is great itself. "

"This property was so beautiful. The room was a bit small but suited us perfectly, particularly because of the balcony. We loved the rooftop pool and bar with plenty of spots to lounge. We highly recommend La Pasion. "

"I recommend this hotel for a couple and family and a friend... I give them 10 star for the service and the clean wise and the food"